ServiceNow Platform Solutions Architect -Lansing, MI - W2 - Contract

TechVirtue LLC; Lansing (MI); Híbrido; USD 110.000 - 150.000; Jornada completa

Descripción de la vacante

TechVirtue LLC in Lansing, Michigan, seeks an experienced ServiceNow Platform Solutions Architect to guide design, governance, and strategic direction of the ServiceNow platform and its foundational services for the DTMB OCTO program.

The role leads technical solution design, platform governance, and best practices, shaping integrations with enterprise apps and providing support to developers and admins. Strong communication and leadership are essential.

Formación

• Bachelor’s degree required in IT, CS, or related field.
• 5+ years of ServiceNow platform experience required.
• 5+ years architecting and implementing enterprise ServiceNow solutions.
• Experience with ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation required.

Responsabilidades

• Architect ServiceNow platform solutions aligned with DTMB strategic goals.
• Lead technical solution design, platform governance, and best practices.
• Design and support integrations with enterprise applications and services.
• Provide technical support to developers, system administrators, and project teams.
• Support platform upgrades, performance optimization, and roadmap planning.
• Ensure solutions meet security, compliance, and operational requirements.
• Collaborate with stakeholders to translate business needs into technical solutions.

Conocimientos

ServiceNow Platform Experience

Leadership

Communication

Educación

Bachelor’s degree in Information Technology, Computer Science, or related field

Herramientas

ServiceNow ITSM

ServiceNow ITOM

ServiceNow ITAM

ServiceNow CMDB

CSDM

APIs

Workflow Automation

Descripción del empleo

We are seeking an experienced ServiceNow Platform Solutions Architect to support the design, governance, and strategic direction of our ServiceNow platform and its foundational services.This role is part of the ServiceNow platform team that supports ServiceNow CMDB and ServiceNow Foundational services for delivery of IT solutions for the DTMB Office of Chief Technology Officer (OCTO).

Key Responsibilities

• Architect ServiceNow platform solutions aligned with DTMB strategic goals.
• Lead technical solution design, platform governance, and best practices.
• Design and support integrations with enterprise applications and services.
• Provide technical support to developers, system administrators, and project teams.
• Support platform upgrades, performance optimization, and roadmap planning.
• Ensure solutions meet security, compliance, and operational requirements.
• Collaborate with stakeholders to translate business needs into technical solutions.

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field
• 5+ years of ServiceNow platform experience.
• 5+ years of experience architecting and implementing enterprise ServiceNow solutions.
• Must have experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.
• Excellent communication, leadership, and problem-solving skills.

Preferred Qualifications

• ServiceNow Certified Technical Architect (CTA) or equivalent certifications.
• ServiceNow Implementation Specialist certifications – CMDB, ITSM, ITOM, ITAM
• ITIL Foundations V3 or higher certification