ServiceNow Platform Solutions Architect

Quantum Technologies. LLC; Lansing (MI); Hybrid; USD 96,000 - 124,000; Full time

Job summary

Quantum Technologies LLC is seeking a ServiceNow Platform Solutions Architect in Lansing, MI on a hybrid basis. The role drives design, governance, and strategic direction for the ServiceNow platform and its foundational services, including CMDB and core IT solutions.

The ideal candidate has 5+ years of ServiceNow platform experience and enterprise solution architecture expertise, with certifications (CSA/CTA/CAD) and ITIL Foundations. Strong communication and leadership are essential.

Qualifications

• Bachelor's degree in IT/CS or related field.
• 5+ years of ServiceNow platform experience.
• 5+ years of architecting and implementing enterprise ServiceNow solutions.
• Experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.

Responsibilities

• Architect ServiceNow platform solutions aligned with client goals.
• Lead technical solution design and platform governance.
• Design and support integrations with enterprise applications and services.
• Provide technical support to developers and project teams.
• Support platform upgrades, performance optimization, and roadmap planning.
• Ensure security and compliance of solutions.
• Collaborate with stakeholders to translate business needs into technical solutions.

Skills

ServiceNow platform experience

Solution architecture

Communication

Leadership

Education

Bachelor's degree in IT/CS

CSA certification

CTA certification

CAD certification

ITIL Foundations

Tools

ServiceNow Integrations

APIs

Workflow automation

Job description

Job Title: ServiceNow Platform Solutions Architect

Location: Lansing, MI (Hybrid)

Duration: 24 Months + Extension

Bill Rate: $76/hour (C2C)

Job Type: W-2, 1099, C2C

Client: To Be Discussed Later

Work Authorization:US Citizen, Green Card, OPT-EAD, CPT, H-1B, H4-EAD, Other

Job Description:

Our client is looking for a ServiceNow Platform Solutions Architect to support the design, governance, and strategic direction of client's ServiceNow platform and its foundational services. This role is part of the ServiceNow platform team that supports ServiceNow CMDB and ServiceNow Foundational services for delivery of IT solutions for the client.

Tasks:

• Architect ServiceNow platform solutions aligned with client's strategic goals.
• Lead technical solution design, platform governance, and best practices.
• Design and support integrations with enterprise applications and services.
• Provide technical support to developers, system administrators, and project teams.
• Support platform upgrades, performance optimization, and roadmap planning.
• Ensure solutions meet security, compliance, and operational requirements.
• Collaborate with stakeholders to translate business needs into technical solutions.

Knowledge, Skills and Abilities Required:

• Excellent communication, leadership, and problem-solving skills

Skills Required:

• 5 years - ServiceNow platform experience
• 5 years - Experience architecting and implementing enterprise ServiceNow solutions
• Experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation
• ServiceNow Certified Systems Architect (CSA) certification
• Bachelor's degree in Information Technology, Computer Science, or related field
• ServiceNow Certified Technical Architect (CTA) or equivalent certifications
• ServiceNow Certified Application Developer (CAD) certification
• ServiceNow Implementation Specialist certifications - CMDB, ITSM, ITOM, ITAM
• ITIL Foundations V3 or higher certification

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.