ServiceNow Platform Solutions Architect

Robotics Technologies LLC; Lansing (MI); Hybrid; USD 86,000 - 123,000; Full time

Job summary

Robotics Technologies LLC is seeking a ServiceNow Platform Solutions Architect to design and govern the company’s ServiceNow platform, CMDB, and foundational services. The role collaborates with stakeholders to translate business needs into scalable technical solutions.

Candidates should bring 5+ years of ServiceNow experience and multiple certifications (CSA/CTA/CAD, ITIL). The position is hybrid based in Lansing, MI with a 24-month+ extension and a $76/hour contract rate.

Qualifications

• 5+ years of ServiceNow platform experience.
• Experience architecting and implementing enterprise ServiceNow solutions.
• Proficient in ITSM, ITOM, ITAM, CMDB, CSDM, APIs, and workflow automation.
• ServiceNow CSA/CTA/CAD or equivalent certifications.
• Bachelor's degree in IT/CS or related field.
• ITIL Foundations certification.

Responsibilities

• Architect ServiceNow platform solutions aligned with strategic goals.
• Lead technical solution design, platform governance, and best practices.
• Design and support integrations with enterprise applications and services.
• Provide technical support to developers, system administrators, and project teams.
• Support platform upgrades, performance optimization, and roadmap planning.
• Ensure solutions meet security, compliance, and operational requirements.
• Collaborate with stakeholders to translate business needs into technical solutions.

Skills

ServiceNow

ITSM

ITOM

CMDB

CSDM

APIs

Workflow automation

ServiceNow architecture

Education

ServiceNow CSA

ServiceNow CTA

ServiceNow CAD

ITIL Foundations V3

Bachelor's degree in Information Technology/Computer Science

Tools

Job description

Job Title: ServiceNow Platform Solutions Architect

Location: Lansing, MI (Hybrid)

Duration: 24 Months + Extension

Bill Rate: $76/hour (C2C)

Job Type: W-2, 1099, C2C

Client: To Be Discussed Later

Work Authorization:US Citizen, Green Card, OPT-EAD, CPT, H-1B, H4-EAD, Other

Job Description:

Our client is looking for a ServiceNow Platform Solutions Architect to support the design, governance, and strategic direction of client's ServiceNow platform and its foundational services. This role is part of the ServiceNow platform team that supports ServiceNow CMDB and ServiceNow Foundational services for delivery of IT solutions for the client.

Tasks:

• Architect ServiceNow platform solutions aligned with client's strategic goals.
• Lead technical solution design, platform governance, and best practices.
• Design and support integrations with enterprise applications and services.
• Provide technical support to developers, system administrators, and project teams.
• Support platform upgrades, performance optimization, and roadmap planning.
• Ensure solutions meet security, compliance, and operational requirements.
• Collaborate with stakeholders to translate business needs into technical solutions.

Knowledge, Skills and Abilities Required:

• Excellent communication, leadership, and problem-solving skills

Skills Required:

• 5 years - ServiceNow platform experience
• 5 years - Experience architecting and implementing enterprise ServiceNow solutions
• Experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation
• ServiceNow Certified Systems Architect (CSA) certification
• Bachelor's degree in Information Technology, Computer Science, or related field
• ServiceNow Certified Technical Architect (CTA) or equivalent certifications
• ServiceNow Certified Application Developer (CAD) certification
• ServiceNow Implementation Specialist certifications - CMDB, ITSM, ITOM, ITAM
• ITIL Foundations V3 or higher certification

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.