ServiceNow Platform Solutions Architect

Ethereum Technologies LLC; Lansing (MI); Hybrid; USD 86,000 - 123,000; Full time

Job summary

Ethereum Technologies in Lansing, MI is seeking a ServiceNow Platform Solutions Architect to lead design, governance, and strategic direction of the client’s ServiceNow platform and foundational services. The role supports CMDB, ITSM, ITOM/ITAM, and integrations while guiding teams through best practices and security compliance.

The position requires 5 years of hands-on ServiceNow experience, enterprise-scale implementations, and CSA/CTA/CAD certifications.

Qualifications

• 5 years of ServiceNow platform experience
• 5 years experience architecting and implementing enterprise ServiceNow solutions
• Experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation
• CSA certification
• CTA or equivalent certifications
• CAD certification
• Implementation Specialist certifications - CMDB, ITSM, ITOM, ITAM
• ITIL Foundations V3 or higher
• Bachelor's degree in IT/CS or related field

Responsibilities

• Architect ServiceNow platform solutions aligned with client's strategic goals.
• Lead technical solution design, platform governance, and best practices.
• Design and support integrations with enterprise applications and services.
• Provide technical support to developers, system administrators, and project teams.
• Support platform upgrades, performance optimization, and roadmap planning.
• Ensure solutions meet security, compliance, and operational requirements.
• Collaborate with stakeholders to translate business needs into technical solutions.

Skills

ServiceNow platform experience

Enterprise ServiceNow solutions

ITSM ITOM ITAM

CMDB CSDM integrations

Workflow automation

CSA certification

CTA certification

CAD certification

Implementation Specialist CMDB ITSM IT

ITIL Foundations

Education

Bachelor's degree in IT/CS or related field

Tools

ServiceNow CSA

Job description

Job Title: ServiceNow Platform Solutions Architect

Location: Lansing, MI (Hybrid)

Duration: 24 Months + Extension

Bill Rate: $76/hour (C2C)

Job Type: W-2, 1099, C2C

Client: To Be Discussed Later

Work Authorization: US Citizen, Green Card, OPT-EAD, CPT, H-1B, H4-EAD, Other

Job Description:

Our client is looking for a ServiceNow Platform Solutions Architect to support the design, governance, and strategic direction of client's ServiceNow platform and its foundational services. This role is part of the ServiceNow platform team that supports ServiceNow CMDB and ServiceNow Foundational services for delivery of IT solutions for the client.

Tasks:

• Architect ServiceNow platform solutions aligned with client's strategic goals.
• Lead technical solution design, platform governance, and best practices.
• Design and support integrations with enterprise applications and services.
• Provide technical support to developers, system administrators, and project teams.
• Support platform upgrades, performance optimization, and roadmap planning.
• Ensure solutions meet security, compliance, and operational requirements.
• Collaborate with stakeholders to translate business needs into technical solutions.

Knowledge, Skills and Abilities Required:

• Excellent communication, leadership, and problem-solving skills

Skills Required:

• 5 years - ServiceNow platform experience
• 5 years - Experience architecting and implementing enterprise ServiceNow solutions
• Experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation
• ServiceNow Certified Systems Architect (CSA) certification
• Bachelor's degree in Information Technology, Computer Science, or related field
• ServiceNow Certified Technical Architect (CTA) or equivalent certifications
• ServiceNow Certified Application Developer (CAD) certification
• ServiceNow Implementation Specialist certifications - CMDB, ITSM, ITOM, ITAM
• ITIL Foundations V3 or higher certification

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.