ServiceNow Platform Solutions Architect

Machine Learning Technologies, LLC; Lansing (MI); Hybrid; USD 86,000 - 123,000; Full time

Job summary

Machine Learning Technologies, LLC is seeking a ServiceNow Platform Solutions Architect in Lansing, MI to drive design and governance of the client’s ServiceNow platform and foundational services. You will work within the platform team to support CMDB, ITSM, ITOM, and ITAM delivery, ensuring secure, scalable solutions.

The role requires deep expertise in enterprise ServiceNow deployments, strong leadership and communication, and the ability to collaborate with stakeholders to translate business

Qualifications

• 5 years - ServiceNow platform experience.
• 5 years - Experience architecting and implementing enterprise ServiceNow solutions.
• Experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.
• CSA certification
• CTA or equivalent certifications
• CAD certification
• ITIL Foundations V3 or higher
• Bachelor's degree in Information Technology, Computer Science, or related field

Responsibilities

• Architect ServiceNow platform solutions aligned with client's strategic goals.
• Lead technical solution design, platform governance, and best practices.
• Design and support integrations with enterprise applications and services.
• Provide technical support to developers, system administrators, and project teams.
• Support platform upgrades, performance optimization, and roadmap planning.
• Ensure solutions meet security, compliance, and operational requirements.
• Collaborate with stakeholders to translate business needs into technical solutions.

Skills

ServiceNow platform

Enterprise ServiceNow

ITSM

ITOM

ITAM

CMDB

CSDM

APIs

Workflow automation

CSA certification

CTA certification

CAD certification

ITIL Foundations

Bachelor's degree

Education

Bachelor's degree in IT/CS

Job description

Job Title: ServiceNow Platform Solutions Architect

Location: Lansing, MI (Hybrid)

Duration: 24 Months + Extension

Bill Rate: $76/hour (C2C)

Job Type: W-2, 1099, C2C

Client: To Be Discussed Later

Work Authorization: US Citizen, Green Card, OPT-EAD, CPT, H-1B, H4-EAD, Other

Job Description:

Our client is looking for a ServiceNow Platform Solutions Architect to support the design, governance, and strategic direction of client's ServiceNow platform and its foundational services. This role is part of the ServiceNow platform team that supports ServiceNow CMDB and ServiceNow Foundational services for delivery of IT solutions for the client.

Tasks:

• Architect ServiceNow platform solutions aligned with client's strategic goals.
• Lead technical solution design, platform governance, and best practices.
• Design and support integrations with enterprise applications and services.
• Provide technical support to developers, system administrators, and project teams.
• Support platform upgrades, performance optimization, and roadmap planning.
• Ensure solutions meet security, compliance, and operational requirements.
• Collaborate with stakeholders to translate business needs into technical solutions.

Knowledge, Skills and Abilities Required:

• Excellent communication, leadership, and problem-solving skills

Skills Required:

• 5 years - ServiceNow platform experience
• 5 years - Experience architecting and implementing enterprise ServiceNow solutions
• Experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation
• ServiceNow Certified Systems Architect (CSA) certification
• Bachelor's degree in Information Technology, Computer Science, or related field
• ServiceNow Certified Technical Architect (CTA) or equivalent certifications
• ServiceNow Certified Application Developer (CAD) certification
• ServiceNow Implementation Specialist certifications - CMDB, ITSM, ITOM, ITAM
• ITIL Foundations V3 or higher certification

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.