ServiceNow Architect, Lansing, MI, US

Intellibee Inc; Town of Lansing (NY); Presencial; USD 140.000 - 210.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Long-Term Stability

Comprehensive Health Coverage

Future Planning: 401(k)

Green Card processing support

Descripción de la vacante

IntelliBee is seeking an experienced ServiceNow Platform Solutions Architect to support the design, governance, and strategic direction of our ServiceNow platform and its foundational services.

This role sits within the ServiceNow platform team that supports ServiceNow CMDB and foundational services for delivery of IT solutions. You will lead architecture, drive integrations, oversee upgrades, and ensure security and compliance while collaborating with stakeholders across the organization.

Formación

• Bachelor’s degree in IT, CS or related field.
• 5+ years of ServiceNow platform experience.
• 5+ years architecting and implementing enterprise ServiceNow solutions.
• Must have experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.
• Excellent communication, leadership, and problem-solving skills.
• CSA certification is required.

Responsabilidades

• Architect ServiceNow platform solutions aligned with DTMB strategic goals.
• Lead technical solution design, platform governance, and best practices.
• Design and support integrations with enterprise applications and services.
• Provide technical support to developers, system administrators, and project teams.
• Support platform upgrades, performance optimization, and roadmap planning.
• Ensure solutions meet security, compliance, and operational requirements.
• Collaborate with stakeholders to translate business needs into technical solutions.

Conocimientos

Communication

Leadership

Problem Solving

Educación

Bachelor’s degree in Information Technology / Computer Science

ServiceNow Certified Systems Architect (CSA)

ServiceNow Certified Technical Architect (CTA)

ServiceNow Certified Application Developer (CAD)

ITIL Foundations v3+

Herramientas

ServiceNow ITSM

ServiceNow ITOM

ServiceNow ITAM

ServiceNow CMDB

ServiceNow CSDM

APIs

Workflow automation

Descripción del empleo

We are seeking an experienced ServiceNow Platform Solutions Architect to support the design, governance, and strategic direction of our ServiceNow platform and its foundational services.This role is part of the ServiceNow platform team that supports ServiceNow CMDB and ServiceNow Foundational services for delivery of IT solutions for the DTMB Office of Chief Technology Officer (OCTO).

Key Responsibilities

• Architect ServiceNow platform solutions aligned with DTMB strategic goals.
• Lead technical solution design, platform governance, and best practices.
• Design and support integrations with enterprise applications and services.
• Provide technical support to developers, system administrators, and project teams.
• Support platform upgrades, performance optimization, and roadmap planning.
• Ensure solutions meet security, compliance, and operational requirements.
• Collaborate with stakeholders to translate business needs into technical solutions.

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field
• 5+ years of ServiceNow platform experience.
• 5+ years of experience architecting and implementing enterprise ServiceNow solutions.
• Must have experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.
• Excellent communication, leadership, and problem-solving skills.
• ServiceNow Certified Systems Architect (CSA) certification

Preferred Qualifications

• ServiceNow Certified Technical Architect (CTA) or equivalent certifications.
• ServiceNow Certified Application Developer (CAD) certification
• ServiceNow Implementation Specialist certifications – CMDB, ITSM, ITOM, ITAM
• ITIL Foundations V3 or higher certification

Benefits at IntelliBee

• Long-Term Stability: Join us on a multi-year opportunities with room to grow.
• Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
• Future Planning: Enroll in our 401(k) program and invest in your financial security.
• GC Assistance: We support immediate Green Card processing, if required.