ServiceNow Technical Architect

Quantum Technologies. LLC; Mountain View (CA); Sur place; USD 84 000 - 120 000; Plein temps

Résumé du poste

Quantum Technologies LLC is seeking a ServiceNow Technical Architect to lead architecture, design, and implementation of ServiceNow solutions in Mountain View, CA. The role emphasizes enterprise-level mapping, platform governance, and hands-on scripting to drive ITSM, ITOM, ITAM, HRSD, and CSM initiatives.

You will collaborate with stakeholders, manage integrations via REST/SOAP and IntegrationHub, and mentor teams to deliver scalable, secure solutions aligned with ITIL standards.

Qualifications

• 15+ years IT experience with strong ServiceNow background.
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Responsabilités

• Lead the overall architecture, design, and implementation of ServiceNow solutions.
• Define technical architecture, platform standards, best practices, and implementation strategies.
• Design and develop solutions across ServiceNow modules including ITSM, ITOM, ITAM, HRSD, and CSM.
• Lead ServiceNow platform integrations with enterprise applications using REST, SOAP APIs, and IntegrationHub.
• Provide architectural guidance on workflows, Service Catalog, CMDB, Discovery, and Service Portal.
• Oversee customization, configuration, scripting, and application development.
• Ensure platform scalability, performance, security, and governance.
• Collaborate with business stakeholders, developers, and technical teams to translate requirements into solutions.
• Review technical designs and ensure adherence to best practices.
• Mentor development teams and provide technical leadership throughout the project lifecycle.

Connaissances

ServiceNow expertise

Architecture leadership

API integration

Glide scripting

ITIL/ITSM knowledge

CMDB/Discovery

Stakeholder management

Platform integrations

Scripting and automation

Outils

IntegrationHub

MID Server

Flow Designer

ITSM/ITOM/ITAM tools

Description du poste

Job Title: ServiceNow Technical Architect

Location: Mountain View,CA

Duration: 10 Months

Bill Rate: $74/hour (C2C)

Job Type: W-2, 1099, C2C

Client: To Be Discussed Later

Work Authorization: US Citizen, Green Card, OPT-EAD, CPT, H-1B, H4-EAD, Other

Job Title: ServiceNow Technical Architect

Location: Mountain View,CA

Duration: 10 Months

Bill Rate: $74/hour (C2C)

Job Type: W-2, 1099, C2C

Client: To Be Discussed Later

Work Authorization: US Citizen, Green Card, OPT-EAD, CPT, H-1B, H4-EAD, Other

Required Qualifications

• 15+ years of overall IT experience, with strong ServiceNow experience.
• 5+ years of experience in ServiceNow architecture and solution design.
• Strong knowledge of ServiceNow platform capabilities and enterprise architecture.
• Hands‑on experience with JavaScript, Glide scripting, Business Rules, Client Scripts, Script Includes, and Flow Designer.
• Experience with ServiceNow integrations, REST/SOAP APIs, IntegrationHub, and MID Server.
• Strong understanding of ITSM processes, CMDB, Discovery, and ITIL frameworks.
• Experience leading enterprise‑level ServiceNow implementations and platform transformations.
• Excellent communication, stakeholder management, and technical leadership skills.

Key Responsibilities

• Lead the overall architecture, design, and implementation of ServiceNow solutions.
• Define technical architecture, platform standards, best practices, and implementation strategies.
• Design and develop solutions across ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, and CSM, as applicable.
• Lead ServiceNow platform integrations with enterprise applications using REST APIs, SOAP APIs, and IntegrationHub.
• Provide architectural guidance on workflows, Service Catalog, CMDB, Discovery, and Service Portal.
• Oversee customization, configuration, scripting, and application development.
• Ensure platform scalability, performance, security, and governance.
• Collaborate with business stakeholders, developers, and technical teams to translate business requirements into technical solutions.
• Review technical designs and ensure adherence to ServiceNow best practices.
• Mentor development teams and provide technical leadership throughout the project lifecycle.

Preferred Qualifications

• ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA).
• ServiceNow Certified Application Developer (CAD).
• Experience with ServiceNow platform upgrades, migrations, and governance.
• Exposure to cloud platforms and enterprise integration architectures.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.