ServiceNow Platform Leader - ITSM, ITOM & Governance

Valiant Technologies LLC

Libertyville (IL)

On-site

USD 77,000 - 110,000

Full time

4 days ago

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Job summary

Valiant Technologies LLC is seeking a skilled ServiceNow Platform Owner in Libertyville, IL for a 10-month+ extension engagement. The role requires hands-on Platform Administration, governance, and platform management with deep ITSM, ITOM/CMDB, and integration experience.

You will lead upgrades, security, and collaboration with business and IT teams to optimize performance and compliance. The position offers flexible work authorization and a focus on driving continuous improvement within

Qualifications

Strong experience in ServiceNow Platform Administration, Ownership, Governance, and Platform Management.
Hands-on experience with ITSM modules: Incident, Problem, Change, Request, Service Catalog, Knowledge, and SLA Management.
Experience with ITOM, CMDB, Discovery, Service Mapping, and Event Management.
Knowledge of IT Asset Management (ITAM), Hardware Asset Management (HAM), Software Asset Management (SAM) and license management.
Hands-on experience with ServiceNow integrations using REST APIs, MID Servers, and Integration Hub.

Responsibilities

Manage ServiceNow platform upgrades, patches, release management, and maintenance activities.
Ensure platform security, access controls, governance, and ITIL-based compliance.
Drive platform strategy, governance standards, and continuous improvement initiatives.
Collaborate with business stakeholders and IT teams to understand requirements.
Identify opportunities to improve performance, service delivery, and operational efficiency.