Senior ServiceNow Architect | ITSM/ITOM Specialist

Valiant Technologies LLC

Loveland (CO)

Sur place

USD 140 000 - 190 000

Plein temps

Il y a 2 heures
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Avantages offerts par ce poste

Flex hours

Résumé du poste

Valiant Technologies LLC seeks an experienced ServiceNow architect/engineer to lead administration, development, and solution design. You will work with stakeholders to deliver scalable ITSM/ITOM/ITAM solutions, integrate with CMDB, Discovery, Flow Designer, and Service Portal, and drive ITIL-aligned processes.

The role requires strong leadership, problem-solving, and capability to manage complex platform upgrades and automation initiatives.

Qualifications

  • 5+ years hands-on ServiceNow experience.
  • Expertise in ServiceNow administration, development, and architecture.
  • Experience with ITSM, ITOM, ITAM, HRSD, CSM, and GRC modules.
  • Strong knowledge of Service Catalog, Flow Designer, IntegrationHub, CMDB, Discovery, Service Portal.
  • Solid understanding of ITIL processes and frameworks.
  • Experience in workflow automation, integrations, upgrades, and troubleshooting.

Responsabilités

  • Lead design and implementation of ServiceNow solutions aligned with business needs.
  • Collaborate with stakeholders to define requirements and roadmaps.
  • Mentor teams and drive best practices in architecture and administration.
  • Oversee platform upgrades, integrations, and issue resolution.
  • Develop scalable workflows and automate repetitive tasks.

Connaissances

ServiceNow
ITSM
ITOM
ITAM
HRSD
CSM
GRC
Workflow automation
Integrations
Platform upgrades

Outils

Service Catalog
Flow Designer
IntegrationHub
CMDB
Discovery
Service Portal

Description du poste

Valiant Technologies LLC seeks an experienced ServiceNow architect/engineer to lead administration, development, and solution design. You will work with stakeholders to deliver scalable ITSM/ITOM/ITAM solutions, integrate with CMDB, Discovery, Flow Designer, and Service Portal, and drive ITIL-aligned processes.

The role requires strong leadership, problem-solving, and capability to manage complex platform upgrades and automation initiatives.

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