ServiceNow Platform Engineer: Admin/Dev, Integrations & CI/CD

Saicon; Omaha (NE); On-site; USD 140,000 - 170,000; Full time

Job summary

Saicon in Omaha seeks an experienced ServiceNow Platform Administrator/Developer to support administration, configuration, integrations, and continuous improvement of the ServiceNow environment, including Government Cloud context.

You will collaborate with business and IT teams, manage change processes, and contribute to CI/CD pipelines and DevOps practices, ensuring security and governance.

Qualifications

• Hands-on ServiceNow administration and development experience.
• Experience with REST/SOAP integrations.
• Strong knowledge of Change Management and CI/CD processes for ServiceNow.
• Proficient in JavaScript and ServiceNow scripting.
• Excellent analytical and communication skills.

Responsibilities

• Administer, configure, maintain, and enhance the ServiceNow platform.
• Develop and customize applications, workflows, business rules, scripts, UI policies, client scripts, and integrations.
• Design, develop, and maintain ServiceNow integrations with internal and external systems.
• Support platform upgrades, patches, releases, and ongoing ServiceNow enhancements.
• Implement and manage ServiceNow change management processes.
• Support CI/CD pipelines and DevOps practices for ServiceNow application development and deployments.
• Troubleshoot platform issues, integrations, workflows, and application-related problems.
• Collaborate with business stakeholders, application teams, and technical teams to gather requirements and deliver ServiceNow solutions.
• Follow ServiceNow development best practices, security standards, and governance requirements.
• Monitor platform performance and identify opportunities for automation and process improvement.
• Create and maintain technical documentation, configuration documentation, and deployment procedures.

Skills

ServiceNow administration

ServiceNow development

REST API

SOAP APIs

CI/CD

DevOps practices

JavaScript

Workflows

Communication skills

Analytical thinking

Tools

Update Sets

ACLs

APIs

Job description

Saicon in Omaha seeks an experienced ServiceNow Platform Administrator/Developer to support administration, configuration, integrations, and continuous improvement of the ServiceNow environment, including Government Cloud context.

You will collaborate with business and IT teams, manage change processes, and contribute to CI/CD pipelines and DevOps practices, ensuring security and governance.