ServiceNow ITOM Transformation Lead - Hybrid

EY; Washington (District of Columbia); Hybrid; USD 142,600 - 261,500; Full time

Benefits offered by this job

Comprehensive compensation and benefits package

Medical and dental plans

Flexible vacation policy

Job summary

EY is seeking a ServiceNow Consulting Manager to lead ServiceNow Transformation teams in Washington, D.C. You will manage the end-to-end delivery of solutions, ensuring high-quality outcomes while building strong client relationships.

The ideal candidate has 4–6 years in ServiceNow ITOM/CMDB projects, a Bachelor's degree, and will mentor a team while engaging closely with clients. A competitive benefits package and a hybrid work model are offered.

Qualifications

• 4–6 years of relevant ServiceNow ITOM/CMDB project experience.
• Experience leading teams and supervising others.
• Valid U.S. driver’s license and ability to travel as required by clients.

Responsibilities

• Lead ServiceNow Transformation teams managing end-to-end delivery of solutions.
• Guide management of processes, solutions, and projects prioritizing quality.
• Mentor and manage a multi-disciplinary team of 5–10+ resources.

Skills

Business acumen

Executive communication

Problem-solving

Teamwork

Adaptability

Education

Bachelor’s degree in Computer Science or related discipline

Tools

ServiceNow

Job description

EY is seeking a ServiceNow Consulting Manager to lead ServiceNow Transformation teams in Washington, D.C. You will manage the end-to-end delivery of solutions, ensuring high-quality outcomes while building strong client relationships.

The ideal candidate has 4–6 years in ServiceNow ITOM/CMDB projects, a Bachelor's degree, and will mentor a team while engaging closely with clients. A competitive benefits package and a hybrid work model are offered.