ServiceNow ITAM Developer

Eliassen Group; United States; Remote; USD 77,000 - 91,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401k with company matching

Life insurance

Job summary

Eliassen Group is seeking a Mid-to-Senior Level ServiceNow ITAM Developer to design and implement enterprise asset management on ServiceNow, spanning HAM, SAM, EAM and CMDB integrations. This remote role requires US citizenship or permanent residency with an active Public Trust clearance and a W-2 arrangement.

Responsibilities include building ITAM capabilities, configuring asset lifecycles, and creating REST/SOAP integrations with IntegrationHub, CMDB data models, and automated ATF tests in

Qualifications

• 8+ years of ServiceNow development experience.
• 3+ years ITAM implementation and support.
• Experience with HAM, SAM, EAM, CMDB.
• Flow Designer, Business Rules, Client Scripts, UI Policies, Script Includes, Catalog Development, IntegrationHub.
• REST and SOAP integrations.
• Strong IT Asset Lifecycle knowledge.
• Agile or Scrum experience.
• Excellent communication and problem-solving skills.
• Eligible for Public Trust clearance.

Responsibilities

• Design, develop, configure, and maintain ServiceNow ITAM solutions.
• Implement HAM, SAM, and EAM capabilities.
• Manage asset lifecycle processes (procurement, deployment, retirement, disposal).
• Develop integrations using REST, SOAP, IntegrationHub.
• Configure CMDB relationships, data models, and data quality.
• Build and support Service Catalog items, workflows, and UI policies.
• Collaborate with stakeholders to gather requirements.
• Support data migration from legacy systems.
• Create technical documentation and deployment procedures.
• Participate in Agile ceremonies and ATF testing.
• Provide production support and ongoing enhancements.

Skills

ServiceNow development

IT Asset Management

REST integrations

SOAP integrations

CMDB

Agile

Tools

IntegrationHub

ATF

Flow Designer

UI Policies

Job description

Description

Remote

Our client seeks a Mid-to-Senior Level ServiceNow ITAM Developer to design, develop, implement, and enhance enterprise asset management solutions on the ServiceNow platform. The role focuses on IT Asset Management across HAM, SAM, EAM, CMDB, and related integrations. The ideal candidate brings strong ServiceNow development experience, asset lifecycle expertise, and the ability to deliver scalable solutions in complex environments.

Due to federal security clearance requirements, applicant must be a United States Citizen or Permanent Resident with an active Public Trust clearance. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $56.00 to $66.00/hr. w2

Responsibilities

• Design, develop, configure, and maintain ServiceNow ITAM solutions following platform best practices.
• Implement and enhance HAM, SAM, and EAM capabilities.
• Configure and maintain asset lifecycle processes including procurement, receiving, deployment, maintenance, transfer, retirement, and disposal.
• Develop and support integrations using REST, SOAP, IntegrationHub, and related technologies.
• Configure and maintain CMDB relationships, data models, reconciliation rules, and data quality processes.
• Build and support Service Catalog items, workflows, Flow Designer solutions, business rules, client scripts, and UI policies.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Support data migration and transformation from legacy asset management platforms.
• Develop technical documentation, design documents, process flows, and deployment procedures.
• Participate in Agile ceremonies including sprint planning, daily standups, sprint reviews, and retrospectives.
• Build and support automated testing using ServiceNow Automated Test Framework (ATF).
• Provide production support, troubleshooting, and ongoing platform enhancements.

Experience Requirements

• 8+ years of ServiceNow development experience.
• 3+ years of hands-on ServiceNow ITAM implementation and support experience.
• Experience with one or more: HAM, SAM, EAM, CMDB.
• Strong experience with Flow Designer, Business Rules, Client Scripts, UI Policies, Script Includes, Catalog Development, and IntegrationHub.
• Experience developing REST and SOAP integrations.
• Strong understanding of IT Asset Lifecycle Management processes.
• Experience with CMDB data management, reconciliation, normalization, and governance.
• Experience in Agile or Scrum environments.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent verbal and written communication skills.
• Eligible to obtain and maintain a Public Trust clearance.