ServiceNow IT/OM Asset Mgmt Senior Manager Transformation

EY; Richmond (VA); Hybrid; USD 172,000 - 392,000; Full time

Job summary

EY offers a Senior Manager ServiceNow consulting role that leads transformation programs for clients, manages complex delivery, and grows the consulting practice. You will work across IT/OM and asset management disciplines, guiding teams and engaging with executives to ensure successful outcomes.

We value strong leadership, client management, and the ability to translate business needs into technical roadmaps.

Qualifications

• Bachelor’s degree required (4-year degree); Master’s degree preferred.
• Typically, no less than 5–7 years relevant ServiceNow implementation experience.
• 5–7 years of Big 4 or equivalent consulting experience, Senior Manager or Director level.
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD).
• Minimum of 2 of the following ServiceNow certifications: CSA, CAD, Data Foundations.

Responsibilities

• Leading engagement delivery and managing client relationships on a daily basis.
• Accountable for program/project management and ensuring objectives are met.
• Developing resource plans and budgets for engagements, managing engagement economics effectively.

Skills

Engagement delivery

Client relationships

Program management

Resource planning

Budget management

ServiceNow

AI capabilities

Leadership

Offshore teams

Travel ready

Education

Bachelor's degree

Master's degree preferred

Tools

ServiceNow

CSA

CAD

Data Foundations

Job description

EY offers a Senior Manager ServiceNow consulting role that leads transformation programs for clients, manages complex delivery, and grows the consulting practice. You will work across IT/OM and asset management disciplines, guiding teams and engaging with executives to ensure successful outcomes.

We value strong leadership, client management, and the ability to translate business needs into technical roadmaps.