ServiceNow IT/OT Asset Management Senior Manager

EY; Memphis (TN); Hybrid; USD 172,000 - 392,000; Full time

Benefits offered by this job

Hybrid work model

Total Rewards package

Comprehensive benefits

Job summary

EY is seeking a ServiceNow Consulting Senior Manager to lead transformation programs and build strong client relationships. You will guide delivery of technology solutions and infrastructure, while growing your consulting, technical and leadership capabilities.

You will manage 2-3 engagements, mentor multi-disciplinary teams including offshore resources, and partner with senior executives to shape roadmaps and business cases. EY offers a hybrid model and a comprehensive rewards package.

Qualifications

• Bachelor’s degree required; Master’s preferred.
• 5–7 years of ServiceNow implementation experience.
• Strong consulting and interpersonal skills with executive communication.
• Ability to travel up to 60% and lead teams.

Responsibilities

• Lead engagement delivery and manage client relationships daily.
• Oversee program and project management including budgets and schedules.
• Develop resource plans and engagement economics, mentor teams.

Skills

Communication skills

Negotiation skills

Leadership

Client relationship management

Problem solving

Strategic thinking

Education

Bachelor’s degree

Master’s degree

Tools

ServiceNow

ITOM/ITSM

Armis OT asset platforms

Job description

EY is seeking a ServiceNow Consulting Senior Manager to lead transformation programs and build strong client relationships. You will guide delivery of technology solutions and infrastructure, while growing your consulting, technical and leadership capabilities.

You will manage 2-3 engagements, mentor multi-disciplinary teams including offshore resources, and partner with senior executives to shape roadmaps and business cases. EY offers a hybrid model and a comprehensive rewards package.