ServiceNow IT/OT Asset Management Lead - Transformation

EY; Dallas (TX); Remote; USD 143,000 - 262,000; Full time

Benefits offered by this job

Hybrid work model

Medical and dental coverage

401(k) and pension

Paid time off

Job summary

EY is seeking a ServiceNow Consulting Manager to lead transformation teams and deliver IT/OM Asset Management solutions for clients. You’ll manage multi-disciplinary teams, develop user interfaces, and build strong client relationships across engagements.

The role combines hands-on coding and architecture guidance with leadership activities, including planning, risk management, and pre-sales support, in a flexible, globally connected EY environment.

Qualifications

• Bachelor's degree in Computer Science, Information Systems Management, Engineering or similar.
• 4–6 years of ServiceNow IT/OM Asset Management project experience.
• ServiceNow CSA or CAD certification.
• Two of the following: Hardware Asset, Software Asset, Data Foundations.
• 5+ years of Big 4 or equivalent consulting experience.
• Excellent soft skills: executive communication, adaptability, problem solving.
• Experience leading teams and supervising others.
• Valid U.S. driver's license.
• Ability to travel to meet client needs.

Responsibilities

• Lead delivery of ServiceNow IT/OM Asset Management projects.
• Mentor 5–10+ resources including offshore staff.
• Build client relationships and demonstrate EY value.
• Guide process improvements and design sessions.
• Lead design sessions and requirements workshops.
• Manage waterfall and agile delivery models.
• Support pre-sales with proposals and estimates.
• Create high-quality deliverables and artifacts.

Skills

Engagement leadership

Team mentorship

Client relationships

Decision making

ServiceNow IT/OM

AI capabilities

Travel readiness

Communication skills

Delivery management

Education

Bachelor's degree in CS/IS/Engineering

Tools

ServiceNow

Armis

AI tools

Job description

EY is seeking a ServiceNow Consulting Manager to lead transformation teams and deliver IT/OM Asset Management solutions for clients. You’ll manage multi-disciplinary teams, develop user interfaces, and build strong client relationships across engagements.

The role combines hands-on coding and architecture guidance with leadership activities, including planning, risk management, and pre-sales support, in a flexible, globally connected EY environment.