ServiceNow IT/OM Asset Management Lead: Transformation

EY; Topeka (KS); Hybrid; USD 172,000 - 392,000; Full time

Benefits offered by this job

Hybrid work model

Total Rewards package (medical/dental,

Flexible vacation policy

Job summary

EY is seeking a ServiceNow Transformation Senior Manager who will lead delivery across complex IT/OM projects, manage client relationships, and drive large-scale transformation programs. You will partner with executives to develop business cases, roadmaps, and detailed plans, while guiding multi-disciplinary teams including offshore resources.

This role combines strategic leadership with hands-on delivery in a dynamic consulting environment.

Qualifications

• Bachelor’s degree required, Master’s preferred
• 5–7 years ServiceNow implementation experience
• 5–7 years Big 4 or equivalent consulting experience
• ServiceNow CSA or CAD
• Minimum of 2 ServiceNow certifications including hardware/software/data foundations

Responsibilities

• Lead engagement delivery and manage client relationships daily
• Oversee program/project management and ensure objectives are met
• Develop resource plans and budgets for engagements and manage engagement economics

Skills

Engagement delivery

Client relationships

Program management

Leadership

Sales support

Communication

Budgeting

Problem solving

Strategic planning

Education

Bachelor’s degree

Master’s degree preferred

CSA/CAD certification

Tools

ServiceNow

Now Assist

ITOM

CMDB

Armis

Job description

EY is seeking a ServiceNow Transformation Senior Manager who will lead delivery across complex IT/OM projects, manage client relationships, and drive large-scale transformation programs. You will partner with executives to develop business cases, roadmaps, and detailed plans, while guiding multi-disciplinary teams including offshore resources.

This role combines strategic leadership with hands-on delivery in a dynamic consulting environment.