ServiceNow HRSD Lead Consultant (Hybrid in Houston)

KTek Resourcing LLC; Houston (TX); Hybrid; USD 120,000 - 160,000; Full time

Job summary

KTek Resourcing LLC is seeking a Technical Lead, Application Support to oversee the configuration and support of the ServiceNow HRSD application within HR Technology. The role focuses on delivering HR processes with advanced technical and analytical guidance, reporting to the HR Technology team.

The candidate will mentor teammates, coordinate with vendors, design configurations, and ensure data integrity across integrations and large data migrations. Hybrid, Houston-based position.

Qualifications

• 5+ years of experience in ServiceNow HRSD.
• ServiceNow Architect Certification preferred.

Responsibilities

• Review open cases and coordinate resolutions with tech teams and vendors.
• Mentor teammates and share advanced knowledge of HRSD applications.
• Configure and document ServiceNow HRSD changes based on requirements and downstream impacts.
• Analyze configuration impacts on HRSD data structures, formulas, and integrations.
• Ensure data integrity and governance; support imports, extracts, and reporting.
• Participate in projects to design scalable HRSD solutions.
• Document all configuration.

Skills

ServiceNow HRSD

Technical leadership

Education

ServiceNow Architect Certification

Job description

KTek Resourcing LLC is seeking a Technical Lead, Application Support to oversee the configuration and support of the ServiceNow HRSD application within HR Technology. The role focuses on delivering HR processes with advanced technical and analytical guidance, reporting to the HR Technology team.

The candidate will mentor teammates, coordinate with vendors, design configurations, and ensure data integrity across integrations and large data migrations. Hybrid, Houston-based position.