ServiceNow HRSD Analyst - Hybrid/Onsite

Droisys; Austin (TX); Hybrid; USD 68,880; Full time

Job summary

A technology consulting firm based in Austin, TX is seeking a HRSD Business Systems Analyst to support HR service delivery operations. The successful candidate will manage HR case lifecycles and act as the primary liaison with the ServiceNow team. With a focus on optimizing HR processes and configurations, the role demands strong communication skills and experience with ServiceNow HRSD. This position offers a competitive rate of $50/hr and has the potential for extensions.

Qualifications

• 3–7 years supporting HR processes and systems, with 2+ years hands-on in ServiceNow HRSD.
• Experience translating business needs into ServiceNow configurations.
• Proficiency in user stories, UAT, and change/release management.

Responsibilities

• Support HR Business team in day-to-day HRSD operations.
• Manage and optimize HR case lifecycle.
• Write clear functional specs and test cases.

Skills

ServiceNow HRSD

HR processes

Stakeholder management

Data privacy

Backlog management

Tools

ServiceNow

Job description

A technology consulting firm based in Austin, TX is seeking a HRSD Business Systems Analyst to support HR service delivery operations. The successful candidate will manage HR case lifecycles and act as the primary liaison with the ServiceNow team. With a focus on optimizing HR processes and configurations, the role demands strong communication skills and experience with ServiceNow HRSD. This position offers a competitive rate of $50/hr and has the potential for extensions.