ServiceNow FSM Admin - Hybrid, Boost Field Tech Efficiency

The Corporate; Oakland (CA); Hybrid; USD 110,000 - 150,000; Full time

Job summary

The Corporate in Oakland, CA seeks a ServiceNow FSM Administrator for a 1-year hybrid role. You will maintain, configure, and support the FSM application to maximize technician efficiency.

Responsibilities include platform maintenance, dispatcher workspace configuration, mobile support, data model management, inventory and logistics, and core configuration. A minimum of 3 years' experience and CSA certification are required.

Qualifications

• 3 years of direct experience with ServiceNow Platform Administration.
• Strong knowledge of dynamic scheduling, map integrations and mobile playbooks.
• ServiceNow Certified System Administrator (CSA) is mandatory.

Responsibilities

• Platform maintenance of the ServiceNow FSM environment and upgrades.
• Configure and troubleshoot Dispatcher Workspace for tasks.
• Optimize Mobile Agent app for field technicians, including offline workflows.
• Manage work orders, dependencies, assignment rules, and territory planning.
• Configure parts inventory, stockrooms, and asset transfer rules.
• Implement UI policies, business rules, client scripts, ACLs and notifications.

Skills

ServiceNow Platform Administration

Dynamic scheduling

Map integrations

Mobile playbooks

Education

ServiceNow Certified System Administrator (CSA)

Tools

ServiceNow

Job description

The Corporate in Oakland, CA seeks a ServiceNow FSM Administrator for a 1-year hybrid role. You will maintain, configure, and support the FSM application to maximize technician efficiency.

Responsibilities include platform maintenance, dispatcher workspace configuration, mobile support, data model management, inventory and logistics, and core configuration. A minimum of 3 years' experience and CSA certification are required.