ServiceNow Enterprise Platform Lead
Genpact Ltd.
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Job summary
Genpact Ltd. seeks a Manager for Enterprise Application - ServiceNow to lead developers and admins, set standards, and drive implementation across modules. You will oversee configuration, integration, and security while training end users and staying ahead of ServiceNow trends.
The role requires multiple ServiceNow certifications and ITIL knowledge, with a hybrid work arrangement in the United States.
Qualifications
- Bachelor's or Master's degree in a relevant field such as Computer Engineering, Computer Science, Information Technology or Software Engineering.
- Industry-standard ITIL certifications and ServiceNow certifications are preferred.
- Strong experience with enterprise ServiceNow implementations and best practices.
Responsibilities
- Lead and manage a team of ServiceNow developers and administrators.
- Develop and implement ServiceNow best practices and standards.
- Collaborate with cross-functional teams to gather requirements and design solutions.
- Oversee the configuration, customization, and integration of ServiceNow modules.
- Ensure the stability, performance, and security of the ServiceNow platform.
- Provide training and support to end users on ServiceNow functionality.
- Stay current on industry trends and best practices related to ServiceNow implementation and management.
Education
Tools
Job description
Genpact Ltd. seeks a Manager for Enterprise Application - ServiceNow to lead developers and admins, set standards, and drive implementation across modules. You will oversee configuration, integration, and security while training end users and staying ahead of ServiceNow trends.
The role requires multiple ServiceNow certifications and ITIL knowledge, with a hybrid work arrangement in the United States.
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