ServiceNow Enterprise Architect - Hybrid, Lead Innovation

Genpact Ltd.; Atlanta (GA); Hybrid; USD 80,000 - 100,000; Full time

Job summary

Genpact is seeking an Architect for Enterprise Application - ServiceNow to design and implement ServiceNow solutions aligned with business needs. The role involves leading development teams, managing instances, and ensuring best practices across upgrades and performance tuning.

Candidates should have multiple Bachelors degrees in IT-related fields and ServiceNow certifications. The position is hybrid in the United States with compensation ranging from $80,000 to $100,000 annually.

Qualifications

• Bachelor's degree in computer engineering, computer science, or information technology.
• Master's degree in software engineering is a plus.
• Certified System Administrator – ServiceNow (CSA) required.

Responsibilities

• Design and architect ServiceNow solutions aligned with business needs.
• Develop and implement custom apps, integrations, and configurations on ServiceNow.
• Provide technical leadership and guidance to development teams.
• Manage ServiceNow instances, incl. upgrades and patches.
• Collaborate with stakeholders to gather requirements and translate them into tech solutions.
• Stay updated on ServiceNow trends and propose innovative approaches.

Skills

Agile

Change mgmt

Client relations

Collaboration tools

Design thinking

Executive presence

Inclusion

Modernizing operations

People leadership

Personal effectiveness

Risk management

ServiceNow platform

Storytelling

Education

Bachelors in CE

Bachelors in CS

Bachelors in IT

Masters in SE

ServiceNow CSA

Tools

ServiceNow platform

Job description

Genpact is seeking an Architect for Enterprise Application - ServiceNow to design and implement ServiceNow solutions aligned with business needs. The role involves leading development teams, managing instances, and ensuring best practices across upgrades and performance tuning.

Candidates should have multiple Bachelors degrees in IT-related fields and ServiceNow certifications. The position is hybrid in the United States with compensation ranging from $80,000 to $100,000 annually.