ServiceNow Developer (TS/SCI Cleared)

Latitude Inc; Miami (FL); Hybrid; USD 100,000 - 140,000; Full time

Job summary

Latitude Inc in Miami, FL is seeking an experienced ServiceNow Developer to support mission-critical DoD/federal systems. An active TS/SCI clearance is required, with hands-on experience in configuring and enhancing ServiceNow solutions.

You will design and implement ITSM/ITOM/CMDB modules, develop JavaScript scripts, and build REST/SOAP integrations using MID Server in a secure enterprise environment. Hybrid onsite work may be required based on program needs.

Qualifications

• Active TS/SCI clearance required.
• 4+ years of ServiceNow development experience in DoD, federal, or large enterprise.
• Strong JavaScript and ServiceNow scripting skills.
• Experience with ITSM, ITOM, CMDB or custom app development.
• Experience integrating ServiceNow with REST/SOAP and MID Server.

Responsibilities

• Design, develop, configure, and maintain ServiceNow applications and platform components.
• Customize ServiceNow modules (ITSM, ITOM, CMDB, Service Portal, Workflow/Flow Designer).
• Develop scripts using JavaScript (Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions).
• Build integrations using REST/SOAP APIs and MID Servers.
• Support upgrades and platform enhancements; ensure security and governance compliance.
• Collaborate with stakeholders to gather requirements and deliver solutions.

Skills

JavaScript

ServiceNow scripting

DoD/federal environment experience

Communication skills

Tools

MID Server

REST APIs

SOAP APIs

ServiceNow configuration

Job description

Position Title: ServiceNow Developer (TS/SCI Cleared)

Position Summary

We are seeking an experienced ServiceNow Developer to support mission-critical systems in a secure DoD/federal environment. This role requires an active TS/SCI clearance and strong hands-on experience developing, configuring, and enhancing ServiceNow solutions. The ideal candidate will bring deep technical expertise, strong scripting skills, and experience working in enterprise-scale or government environments.

Key Responsibilities

• Design, develop, configure, and maintain ServiceNow applications and platform components
• Customize ServiceNow modules including (but not limited to): ITSM, ITOM, CMDB, Service Portal, and Workflow/Flow Designer
• Develop and maintain scripts using JavaScript, including Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions
• Build and manage integrations using REST/SOAP APIs and MID Servers
• Support ServiceNow upgrades, patches, and platform enhancements
• Collaborate with system owners, stakeholders, and cross-functional teams to gather requirements and deliver solutions
• Ensure solutions align with DoD and federal security, compliance, and governance standards
• Troubleshoot and resolve platform issues while ensuring system performance and reliability
• Document technical designs, configurations, and operational procedures

Required Qualifications

• Active TS/SCI Clearance (required)
• 4+ years of relevant ServiceNow development experience
• Demonstrated experience developing ServiceNow solutions in DoD, federal, or large enterprise environments
• Strong proficiency in JavaScript and ServiceNow scripting
• Hands-on experience with ServiceNow configuration, customization, and platform architecture
• Experience supporting ServiceNow in a secure or regulated environment
• Strong analytical, problem-solving, and communication skills

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA)
• Additional ServiceNow certifications (CAD, CIS, etc.)
• Experience with ITSM, ITOM, CMDB, or custom application development
• Familiarity with Agile/Scrum development methodologies
• Experience integrating ServiceNow with external enterprise systems

Work Environment

• Work performed in a secure, cleared environment
• Onsite or hybrid work may be required based on program needs