ServiceNow Developer(Philadelphia, PA | 6 – 7 years of experience)

Tecbeans; Philadelphia (Philadelphia County); On-site; USD 90,000 - 140,000; Full time

Job summary

Tecbeans is seeking an experienced ServiceNow Developer to design and implement ITSM and CMDB solutions in the ServiceNow platform. You will develop with JavaScript and Web Services, manage catalog items, workflows, and UI components, and coordinate with stakeholders to deliver integrated IT service management enhancements.

The role requires 6+ years of ServiceNow experience, strong knowledge of CMDB/ITSM, and relevant certifications (CSA/CAD/CIS).

Qualifications

• 6+ years of ServiceNow ITSM experience.
• 6+ years of ServiceNow CMDB experience supporting ITSM processes (Incident, Problem, Change, Asset Management).
• ServiceNow certifications required (CSA, CAD, or CIS).
• Certifications: ServiceNow Developer.

Responsibilities

• Develop ServiceNow software solutions using JavaScript and Web Services.
• Work with ITSM and Configuration Management (CMDB), client and catalog client scripts, UI scripts, UI policies, data sources, import sets, and transform maps.
• Experience with Workspace, UI Builder, workflows, and widget creation.
• Strong analytical, math, and communication skills.
• Analyze system performance issues and recommend enhancements.
• Administer Knowledge Base and Service Catalog.
• Configure out-of-the-box workflows and maintain custom workflows.
• Configure application fields, forms, views, email notifications, acceptance roles, and access controls.
• Integrate ServiceNow applications with third-party systems via APIs.
• Assist in writing and updating technical documentation such as user manuals.
• Prepare reports and analyses.

Skills

Analytical skills

Communication skills

Problem solving

Team collaboration

Tools

ServiceNow

CMDB

ITSM

Workflow design

UI Builder

Widget creation

Workspace

Service Catalog

Service Portal

Data Sources

Import Sets

Transform Maps

Job description

Job Description

Certifications: ServiceNow Developer

Relevant Experience: 6+ years with ServiceNow Certifications

Technical/Functional Skills: Service Catalog, Service Portal, Incident Management, Change Management, Problem Management, ITSM, Configuration Management (CMDB), Client Scripts, Catalog Client Scripts, UI Scripts, UI Policies, Data Sources, Import Sets, and Transform Maps

Experience Required: 6+ years; ServiceNow certifications required (CSA, CAD, or CIS)

Roles & Responsibilities

• Develop ServiceNow software solutions using JavaScript and Web Services
• Work with ITSM and Configuration Management (CMDB), client and catalog client scripts, UI scripts, UI policies, data sources, import sets, and transform maps
• Experience with Workspace, UI Builder, workflows, and widget creation
• Strong analytical, math, and communication skills
• Analyze system performance issues and recommend enhancements
• Administer Knowledge Base and Service Catalog
• Configure out‑of‑the‑box workflows and maintain custom workflows
• Configure application fields, forms, views, email notifications, acceptance roles, and access controls
• Integrate ServiceNow applications with third‑party systems via APIs
• Assist in writing and updating technical documentation such as user manuals
• Prepare reports and analyses

Qualifications

• 6+ years of ServiceNow experience focused on IT Service Management (ITSM)
• 6+ years of experience with ServiceNow CMDB and its support of ITSM processes (Incident, Problem, Change, Asset Management)
• Experience working with stakeholders to understand, document, and prioritize requirements for process and ServiceNow enhancements
• Experience defining and documenting governance processes and procedures and ensuring compliance

Location: Philadelphia, PA

Job Function: TECHNOLOGY

Role: Developer

Desired Skills: Service Now