ServiceNow Developer

Compunnel, Inc.; Raleigh (NC); On-site; USD 95,000 - 125,000; Full time

Job summary

Compunnel, Inc. in Raleigh seeks a ServiceNow Developer to design, build, and implement solutions within the ServiceNow platform to support ITSM, CSM, and SPM processes. You will work with cross‑functional teams in a managed services or enterprise IT environment to deliver scalable, efficient, and compliant solutions.

The role emphasizes integration with cloud environments (AWS, Azure, VMware), workflow automation, and ongoing troubleshooting to ensure reliable IT service delivery.

Qualifications

• 5–6+ years of experience in ServiceNow development.
• Strong experience with ITSM, CSM, and SPM; exposure to ITOM, CMDB, or Service Catalog.
• Understanding of cloud environments (AWS, Azure, VMware) and their integration with ITSM workflows.
• Strong problem-solving skills with ability to work in fast-paced, cross-functional environments.

Responsibilities

• Design and develop ServiceNow solutions supporting ITSM, CSM, and SPM processes.
• Integrate cloud environments (AWS, Azure, VMware) with ITSM workflows.
• Troubleshoot and resolve issues within ServiceNow applications and workflows.
• Collaborate with cross-functional teams to deliver solutions in managed services or enterprise IT environments.
• Support CMDB, ITOM, and Service Catalog modules as needed.

Skills

ServiceNow development

ITSM

CSM

SPM

ITOM

CMDB

Service Catalog

Cloud integrations

Workflow automation

Problem solving

Job description

The ServiceNow Developer will be responsible for designing, developing, and implementing solutions within the ServiceNow platform to support ITSM, CSM, and SPM processes. This role requires strong technical expertise in integrations, cloud environments, and workflow automation. The developer will collaborate with cross‑functional teams in a managed services or enterprise IT environment to deliver scalable, efficient, and compliant solutions.

Key Responsibilities

• Design and develop ServiceNow solutions supporting ITSM, CSM, and SPM processes
• Integrate cloud environments (AWS, Azure, VMware) with ITSM workflows
• Troubleshoot and resolve issues within ServiceNow applications and workflows
• Collaborate with cross‑functional teams to deliver solutions in managed services or enterprise IT environments
• Support CMDB, ITOM, and Service Catalog modules as needed

Required Qualifications

• 5–6+ years of experience in ServiceNow development
• Strong experience with ITSM, CSM, and SPM; exposure to ITOM, CMDB, or Service Catalog
• Understanding of cloud environments (AWS, Azure, VMware) and their integration with ITSM workflows
• Strong problem‑solving skills with ability to work in fast‑paced, cross‑functional environments

Preferred Qualifications

• Experience in managed services or enterprise IT environments
• Background in workflow automation and advanced ServiceNow modules

Certifications

• ServiceNow Certified System Administrator (CSA) preferred
• ServiceNow Certified Implementation Specialist (CIS) preferred