ServiceNow Developer

V Group Inc.; Harrisburg (Dauphin County); Hybrid; USD 80,000 - 110,000; Full time

Job summary

A prominent IT services company is seeking an IT Recruiter in Harrisburg, PA. The role involves developing and implementing ServiceNow applications and collaborating with client personnel across various bureaus. Candidates should have extensive experience with ServiceNow and should possess a Bachelor's degree in a relevant field. Certification as a ServiceNow Administrator is required, and familiarity with Agile methodologies is preferred.

Qualifications

• 5+ years of hands-on ServiceNow development experience.
• ServiceNow Certified System Administrator (CSA) is required.
• Strong understanding of ITSM and additional modules like ITOM or HRSD.

Responsibilities

• Design, develop, and implement ServiceNow applications and integrations.
• Gather and clarify requirements with stakeholders.
• Maintain documentation on configurations and customizations.

Skills

ServiceNow development experience

Collaboration with Business Analysts

Agile/Scrum methodologies

Effective communication

Education

Bachelor’s degree in computer science or related field

Tools

ServiceNow

REST/SOAP APIs

Job description

Direct message the job poster from V Group Inc.

IT Recruiter @ V Group Inc. Recruiting for State Clients

Description: ServiceNow Developer is responsible for collaborating with client personnel with the ITSM bureau, across the client bureaus, System Specialists, SMEs, and Suppliers. The Product Specialist will work closely with Process Owner, Business Analysts, ServiceNow Administrators, and other ServiceNow Developers within ETSO. Certification by ServiceNow as a ServiceNow Certified Developer is preferred but not a mandatory requirement.

Responsibilities

• Design, develop, and implement ServiceNow applications and integrations.
• Customize core ITSM applications such as Incident, Problem, Change, Request, and CMDB.
• Develop and maintain custom applications/modules using ServiceNow Studio.
• Create workflows, business rules, client scripts, UI policies/actions, and automated tasks.
• Integrate ServiceNow with third-party tools via REST/SOAP APIs and MID Server.
• Collaborate with Business Analysts and stakeholders to gather and clarify requirements.
• Develop reports, dashboards, and performance analytics widgets.
• Perform code reviews, unit testing, and maintain code quality and security.
• Maintain documentation on configurations, customizations, and system architecture.
• Documents all work for future reference.
• Able to work in a team environment.
• Able to communicate effectively orally and in writing.
• Participate in Agile/Scrum development cycles and sprints.

Required Skills

• Bachelor’s degree in computer science, Information Systems, or related field.
• 5+ years of hands‑on ServiceNow development experience.
• Experience with ITSM and at least one additional module (e.g., ITOM, HRSD, SPM, Source2Pay).
• Familiarity with Agile/Scrum methodologies.
• ServiceNow Certified System Administrator (CSA) is required.
• ServiceNow Certified Application Developer (CAD).

Desired Skills

• ServiceNow Certified Implementation Specialist (CIS- ITSM, HRSD, Discovery).
• Experience with Automated Test Framework (ATF).
• Exposure to ServiceNow App Engine and Flow Designer.
• Understanding of CMDB and Discovery.
• Knowledge of Employee Service Portal and custom widget development

Seniority level

Director

Employment type

Contract

Job function

Information Technology

Industries

IT Services and IT Consulting, Government Administration, and Government Relations Services

ServiceNow Developer (Hybrid - Harrisburg, PA)

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