ServiceNow Developer

SIDRAM TECHNOLOGIES; San Francisco (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

SIDRAM TECHNOLOGIES is hiring a Senior ServiceNow Developer in San Francisco. The role involves designing, developing, and implementing solutions on the ServiceNow platform, customizing it to meet business requirements. Candidates should have over 5 years of ServiceNow development experience, including expertise in workflows and integrations. Preferred qualifications include ServiceNow certifications and experience in Agile environments. This position offers opportunities to collaborate with stakeholders and enhance the ServiceNow instance.

Qualifications

• 5+ years of hands-on experience with ServiceNow development.
• Experience with ServiceNow modules such as ITSM, ITOM, HRSD, or CSM.
• Expertise in workflows, Flow Designer, and UI customization.

Responsibilities

• Design, develop, and implement solutions on the ServiceNow platform.
• Collaborate with stakeholders to gather and translate requirements into technical solutions.
• Integrate ServiceNow with third-party systems using REST/SOAP APIs.

Skills

ServiceNow development

Workflows

UI customization

Integrations (REST, SOAP)

Analytical skills

Education

ServiceNow Certified System Administrator (CSA)

Certified Application Developer (CAD)

Job description

Responsibilities

• We are seeking an experienced Senior ServiceNow Developer to design, develop, and implement solutions on the ServiceNow platform. The ideal candidate will be responsible for customizing and configuring the platform to meet business requirements while ensuring scalability, performance, and best practices.
• Develop, configure, and customize the ServiceNow platform based on business needs
• Design and implement workflows, forms, UI policies, business rules, and integrations
• Build and enhance ServiceNow applications and modules
• Collaborate with stakeholders to gather and translate requirements into technical solutions
• Maintain and improve existing ServiceNow instance performance and functionality
• Integrate ServiceNow with third-party systems using REST/SOAP APIs
• Troubleshoot and resolve platform issues and defects
• Ensure adherence to ServiceNow development best practices and governance
• Support platform upgrades, patches, and release management

Required Skills & Qualifications

• 5+ years of hands‑on experience with ServiceNow development
• Experience with ServiceNow modules such as ITSM, ITOM, HRSD, or CSM
• Expertise in workflows, Flow Designer, and UI customization
• Experience with integrations (REST, SOAP, MID Server)
• Good understanding of ServiceNow data model and architecture
• Strong problem‑solving and analytical skills

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD)
• Experience working in Agile/Scrum environments
• Exposure to ServiceNow upgrade cycles and release management