ServiceNow Developer: ITSM, Flows & Integrations

Artifintech; Dallas (TX); On-site; USD 95,000 - 135,000; Full time

Job summary

Artifintech is seeking a skilled ServiceNow Developer to design, customize, and optimize our ServiceNow environment. You will implement ITSM processes, build workflows, and create catalog items while integrating with external applications.

The role requires hands-on scripting, CMDB experience, and strong collaboration with analysts and architects to deliver reliable platform solutions.

Qualifications

• 4+ years of hands-on ServiceNow development experience.
• Strong knowledge of ITSM processes and workflow configuration.
• Experience with ServiceNow scripting, ACLs, and security.
• Experience building integrations via REST/SOAP.
• Ability to design CMDB configurations and asset processes.
• Familiarity with Flow Designer and automated testing.

Responsibilities

• Design, develop, and customize ServiceNow applications and modules.
• Configure Incident, Problem, Change, and Request Management.
• Develop workflows with Flow Designer and Workflow Editor.
• Customize forms, tables, business rules, client scripts, and UI policies.
• Implement Service Catalog items and record producers.
• Create integrations with external systems via REST/SOAP.
• Configure CMDB configurations and asset management.
• Develop dashboards, reports, and analytics.
• Troubleshoot platform issues and optimize performance.
• Participate in upgrades, testing, and deployments.
• Collaborate with business analysts and technical teams.

Skills

ServiceNow platform

ITSM workflows

Workflow configuration

Flow Designer

Service Catalog/Service Portal

REST/SOAP integration

CMDB management

Scripting (ServiceNow)

ACLs and security

Git/update sets

Education

Bachelor's degree in CS/IT or related

Tools

ServiceNow

Flow Designer

Workflow Editor

Service Catalog

Service Portal

REST API

SOAP API

CMDB

Git

Job description

Artifintech is seeking a skilled ServiceNow Developer to design, customize, and optimize our ServiceNow environment. You will implement ITSM processes, build workflows, and create catalog items while integrating with external applications.

The role requires hands-on scripting, CMDB experience, and strong collaboration with analysts and architects to deliver reliable platform solutions.