Senior ServiceNow Architect & Administration Expert

Artifintech; Loveland (CO); On-site; USD 120,000 - 180,000; Full time

Job summary

Artifintech is seeking a seasoned ServiceNow expert to join our delivery team in the United States. You will drive administration, development, and solution architecture across ITSM, ITOM, ITAM, HRSD, CSM, and GRC.

You will design scalable catalogs, Flow Designer workflows, CMDB and Discovery, and oversee upgrades and integrations while maintaining ITIL alignment. Excellent communication and leadership are essential to partner with stakeholders.

Qualifications

• 5+ years hands-on ServiceNow experience in enterprise environments.
• Strong admin, development, and solution architecture skills.
• Experience with ITSM, ITOM, ITAM, HRSD, CSM, and GRC modules.
• Knowledge of Service Catalog, Flow Designer, IntegrationHub, CMDB, Discovery, and Service Portal.
• Solid understanding of ITIL processes and frameworks.
• Experience in workflow automation, integrations, platform upgrades, and troubleshooting.
• Excellent stakeholder management, communication, and leadership skills.

Responsibilities

• Lead ServiceNow architecture and roadmap for enterprise deployments.
• Design and implement ITSM/ITOM/ITAM solutions aligned with ITIL practices.
• Collaborate with stakeholders to deliver scalable, reliable services.
• Mentor team members and govern best-practice development and integrations.

Skills

ServiceNow

ITIL

Leadership

Flow Designer

CMDB

Discovery

IntegrationHub

Automation

ITSM

Job description

Artifintech is seeking a seasoned ServiceNow expert to join our delivery team in the United States. You will drive administration, development, and solution architecture across ITSM, ITOM, ITAM, HRSD, CSM, and GRC.

You will design scalable catalogs, Flow Designer workflows, CMDB and Discovery, and oversee upgrades and integrations while maintaining ITIL alignment. Excellent communication and leadership are essential to partner with stakeholders.