ServiceNow Developer: ITSM, Automation & Integrations

Quantum Technologies. LLC; Dallas (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

Quantum Technologies. LLC is seeking a ServiceNow Architect/Developer to design, customize, and optimize the ServiceNow platform for enterprise needs.

You will configure ITSM processes (Incident, Problem, Change, Request) and build workflows using Flow Designer, plus develop integrations with REST/SOAP and external apps. Responsibilities include CMDB configurations, asset management, dashboards, and performance analytics, along with upgrades, testing, and deployment collaboration with analysts

Qualifications

• Strong hands-on experience with the ServiceNow platform.
• Experience with ITSM modules and workflow configuration.
• Experience with REST API and SOAP integrations.
• Knowledge of CMDB and configuration management.
• ServiceNow scripting and application development.

Responsibilities

• Design, develop, and customize ServiceNow applications and modules.
• Configure ITSM processes, including Incident, Problem, Change, and Request Management.
• Develop workflows and automation using Flow Designer.
• Customize forms, tables, business rules, client scripts, and UI policies.
• Implement Service Catalog items and record producers.
• Develop integrations between ServiceNow and external enterprise applications.
• Configure REST and SOAP APIs for system integrations.
• Implement CMDB configurations and asset management processes.
• Develop dashboards, reports, and performance analytics.
• Troubleshoot platform issues and optimize application performance.
• Participate in platform upgrades, testing, and deployment activities.
• Collaborate with business analysts, architects, and technical teams.

Skills

ServiceNow platform

ITSM modules

Workflow configuration

Flow Designer

REST/SOAP integrations

CMDB/configuration management

Scripting (ServiceNow)

ACLs/roles/security

Git / update sets

Tools

Git

Job description

Quantum Technologies. LLC is seeking a ServiceNow Architect/Developer to design, customize, and optimize the ServiceNow platform for enterprise needs.

You will configure ITSM processes (Incident, Problem, Change, Request) and build workflows using Flow Designer, plus develop integrations with REST/SOAP and external apps. Responsibilities include CMDB configurations, asset management, dashboards, and performance analytics, along with upgrades, testing, and deployment collaboration with analysts