ServiceNow Developer – ITSM & Automation (Remote)

Society of Defense Financial Management; Odenton (MD); On-site; USD 87,000 - 157,000; Full time

Job summary

Leidos is seeking a ServiceNow Developer to support the GSM-O II contract for DISA. The role involves configuring, developing, and maintaining the ServiceNow platform, with emphasis on ITSM modules, REST/SOAP APIs, JSON, and Python scripts.

You will create workflows, dashboards, and reports, integrate systems like Elastic and Kafka, and collaborate with engineers, analysts, and stakeholders in an Agile Scrum environment. Clearance and mobility to multiple sites are required.

Qualifications

• Requires US Citizenship.
• Active security certification meeting DoD 8570 IAT level II or higher (i.e., Security+).
• Active DoD Secret clearance required.
• Bachelor’s degree or equivalent with 4–8 years of experience; or Master’s with 2–6 years of experience.

Responsibilities

• Configure, develop, support, and maintain ServiceNow implementation.
• Stand up and implement ServiceNow ITSM, OMT, TSM, and TSOM modules.
• Create and maintain Forms, Reports, Views, Workflows, Groups and Roles.
• Develop dashboards and reporting, including scheduled reports.
• Integrate ServiceNow with external systems via APIs and tool integrations.
• Coordinate upgrades and support business process flows.
• Collaborate with cross-functional teams to meet business needs.

Skills

ServiceNow development

REST APIs

Python scripting

ITIL processes

Dashboards & reporting

JIRA

Git & Confluence

Education

Bachelor's degree in related discipline

Tools

ServiceNow

JIRA

Git

Confluence

Job description

Leidos is seeking a ServiceNow Developer to support the GSM-O II contract for DISA. The role involves configuring, developing, and maintaining the ServiceNow platform, with emphasis on ITSM modules, REST/SOAP APIs, JSON, and Python scripts.

You will create workflows, dashboards, and reports, integrate systems like Elastic and Kafka, and collaborate with engineers, analysts, and stakeholders in an Agile Scrum environment. Clearance and mobility to multiple sites are required.