ServiceNow Developer - ITSM & Automation Expert

Inabia Software & Consulting Inc.; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Inabia Software & Consulting Inc. is seeking a skilled professional to work on implementing ITSM processes and enhancing service delivery workflows. You will collaborate with technical teams to develop and support solutions on the ServiceNow platform, ensuring performance, security, and maintainability.

The ideal candidate will have strong JavaScript skills and experience in customizing ServiceNow applications and workflows. This role offers opportunities for continuous improvement in a dynamic environment.

Qualifications

• Hands-on experience with ITSM processes and service delivery workflows.
• Strong JavaScript development skills, including platform scripting.
• Experience with customizing ServiceNow applications and workflows.

Responsibilities

• Implement and enhance ITSM processes and service delivery workflows.
• Develop and configure solutions on the ServiceNow platform.
• Analyze business requirements and translate them into technical solutions.

Skills

JavaScript development

ITSM process implementation

REST APIs

SOAP

ServiceNow customization

Job description

• Hands‑on experience implementing and enhancing ITSM processes and service delivery workflows.
• Design and develop integrations with enterprise applications using REST APIs, SOAP, and related technologies.
• Strong JavaScript development skills including platform scripting and customization.
• Develop, configure, and support solutions on the ServiceNow platform.
• Customize ServiceNow applications, modules, forms, workflows, and service catalogs.
• Analyze business requirements and translate them into scalable technical solutions.
• Support platform upgrades, deployments, troubleshooting, and environment maintenance.
• Follow ServiceNow best practices for performance, security, governance, and maintainability.
• Collaborate effectively with technical teams, stakeholders, and business users.
• Contribute to continuous platform improvement and process optimization initiatives.