ServiceNow Developer

Ateeca Inc; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Ateeca Inc is seeking a skilled ServiceNow Developer in Atlanta, Georgia. The role involves designing, developing, and implementing ServiceNow solutions, collaborating with stakeholders, and mentoring junior developers.

The ideal candidate should have at least 5 years of experience in ServiceNow development, a Bachelor's degree in Computer Science or related fields, and strong communication skills. Familiarity with ITIL processes and Agile methodologies is preferred.

Qualifications

• 5+ years hands-on experience with ServiceNow development and administration.
• Strong understanding of ITSM and ITOM processes.
• Proven experience with ServiceNow modules such as ITSM, CSM, HAM.

Responsibilities

• Design, develop, and implement ServiceNow solutions.
• Collaborate with stakeholders to gather and analyze requirements.
• Troubleshoot and resolve technical issues on the ServiceNow platform.
• Mentor junior developers.

Skills

ServiceNow development and administration

ITSM processes

ITOM processes

Agile/Scrum methodologies

Problem-solving skills

Communication skills

Education

Bachelor’s degree in Computer Science, IT, or related field

Tools

ServiceNow

Job description

Responsibilities:

• Design, develop, and implement ServiceNow solutions, including customizations and integrations.
• Collaborate with stakeholders to gather, analyze, and refine requirements.
• Customize and configure ServiceNow applications, modules, and workflows.
• Troubleshoot and resolve technical issues on the ServiceNow platform.
• Develop and maintain technical documentation, including system designs and user guides.
• Mentor junior developers and contribute to the team’s technical growth.
• Stay updated on the latest ServiceNow features and industry best practices.
• Ensure compliance with coding standards, security policies, and best practices.
• Conduct code reviews and actively participate in design discussions.
• Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• At least 5+ years of hands‑on experience with ServiceNow development and administration
• Strong understanding of ITSM and ITOM processes, including workflows and automation
• Proven experience with ServiceNow modules such as ITSM, CSM, HAM
• Familiarity with Agile/Scrum methodologies for project delivery
• Relevant certifications (e.g., ServiceNow Certified Application Developer, Implementation Specialist) are highly desirable
• Excellent problem‑solving skills and attention to detail
• Strong communication and collaboration skills to work effectively with cross‑functional teams