ServiceNow Platform Developer

TechDigital Group; Austin (TX); On-site; USD 130,000 - 170,000; Full time

Job summary

TechDigital Group is seeking a ServiceNow Platform Developer with 7–10 years of hands-on experience to design, configure, and build scalable solutions on the ServiceNow platform. You will work closely with product owners, architects, and delivery leads to deliver high-quality implementations aligned to business needs and platform best practices.

Responsibilities include developing, configuring, and customizing ServiceNow applications, building workflows, and contributing to sprint planning

Qualifications

• 7–10 years of hands-on ServiceNow experience.
• Experience working in agile environments.
• Consultative mindset with ability to propose solutions and recommendations.

Responsibilities

• Develop, configure, and customize ServiceNow applications using out-of-the-box features and custom development.
• Build and maintain workflows, business rules, client scripts, Script Includes, UI actions, and integrations.
• Configure and enhance core ServiceNow modules (ITSM, ITOM, HRSD, CSM as needed).
• Participate in requirements analysis, solution design, and technical discussions with stakeholders.
• Recommend solutions and ensure best practices, performance, and upgrade-safe designs.
• Support testing, deployment, defect resolution, and post-production support.
• Collaborate within Agile/Scrum teams and contribute to sprint planning, estimation, and reviews.
• Create and maintain technical documentation and knowledge transfer artifacts.

Skills

ServiceNow development

Agile methodologies

Stakeholder communication

Solution design

Tools

ServiceNow Studio

ITSM modules

Job description

ServiceNow Platform Developer

Top Skills Required :

• Hand-on ServiceNow development and scripting
• Experience working in agile environments
• Consultative mindset, willing to propose solutions and make recommendations

Job Description / Responsibilities :

We are seeking a ServiceNow Platform Developer with 7‑10 years of hands‑on ServiceNow experience to design, configure, and build scalable solutions on the ServiceNow platform. The ideal candidate will possess excellent stakeholder communication skills, work closely with product owners, architects, and delivery leads to deliver high quality ServiceNow implementations aligned to business needs and platform best practices.

Key Responsibilities

• Develop, configure, and customize ServiceNow applications using out-of-the-box features and custom development
• Build and maintain workflows, business rules, client scripts, Script Includes, UI actions, and integrations
• Configure and enhance core ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM – based on engagement needs)
• Participate in requirements analysis, solution design, and technical discussions with stakeholders
• Recommend solutions and ensure solutions follow ServiceNow best practices, performance standards, and upgrade safe design
• Support testing, deployment, defect resolution, and post production support
• Collaborate within Agile/Scrum teams and contribute to sprint planning, estimation, and reviews
• Create and maintain technical documentation and knowledge transfer artifacts