Service Now Developer

Compunnel, Inc.; Minneapolis (MN); On-site; USD 80,000 - 110,000; Full time

Job summary

A technology solutions company based in Minnesota seeks a ServiceNow Application Developer to design, develop, and implement solutions on the ServiceNow platform. This role requires strong expertise with Flow Designer and a CSA certification. Ideal candidates will collaborate closely with product owners and cross-functional teams while maintaining best practices in an agile environment.

Qualifications

• Hands-on experience with Flow Designer and workflow automation.
• Strong understanding of ServiceNow platform concepts.
• Experience with REST/SOAP API integrations.

Responsibilities

• Develop conceptual, logical, and physical IT designs for the ServiceNow platform.
• Build clean, scalable, and reusable code following best practices.
• Advise teams on best practices and recommend solutions.

Skills

Flow Designer expertise

Strong communication skills

Problem-solving skills

Attention to detail

Adaptability

Education

CSA (Certified System Administrator) certification

Tools

ServiceNow

REST/SOAP API

Job description

The ServiceNow Application Developer will work closely with Product Owners to understand requirements and deliver high-quality, scalable, and reusable solutions on the ServiceNow platform.

This role involves enforcing best practices in software engineering, designing workflows, and contributing to process improvements while collaborating with cross-functional teams in an agile environment.

Key Responsibilities

• Develop conceptual, logical, and physical IT designs to support business and technical requirements on the ServiceNow platform.
• Build clean, scalable, and reusable code while adhering to best practices (code reviews, unit testing, etc.).
• Advise teams and customers on best practices and recommend solutions to meet business needs.
• Perform gap analysis and propose alternatives for unaddressed requirements.
• Lead strategic guidance initiatives and contribute to long‑term technical solution discussions.
• Collaborate with product owners to design, implement, test, and deliver high‑quality applications.
• Design user‑friendly software that allows customers to extend and customize functionality.
• Contribute to new product development and enhancement of existing features.
• Participate in agile ceremonies and maintain knowledge‑sharing practices within the team.
• Perform change management using ServiceNow platform following organizational policies.
• Assist with compliance monitoring and adherence to audit and security guidelines.

Required Qualifications

• Hands‑on experience with Flow Designer and workflow automation.
• Strong understanding of ServiceNow platform concepts (forms, tables, ACLs, Next Experience UI).
• Experience with REST/SOAP API integrations.
• CSA (Certified System Administrator) certification.

Preferred Qualifications

• Experience with CI/CD practices and automated testing using ServiceNow’s Automated Test Framework.
• Familiarity with agile methodologies and collaboration tools.

Top 3 Hard Skills

• Flow Designer expertise.
• CSA certification.

Top 3 Soft Skills

• Strong communication and collaboration skills for working with cross‑functional teams.
• Problem‑solving and attention to detail for accurate and functional solutions.
• Adaptability to keep up with new platform features and best practices.