ServiceNow Demand & Project Lead - Remote

Pratt & Whitney; United States; Remote; USD 108.000 - 205.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k) match

Parental leave

Flexible work schedules

Paid time off

Holidays

Employee Scholar Program

Zusammenfassung

RTX, a leading aerospace and defense company, seeks a Senior ServiceNow Project Manager to lead demand intake and IT project execution in a remote US-based role. The position requires coordinating with business Process Owners, Stakeholders, and ServiceNow Product Owners to ensure alignment with strategic goals and timely delivery.

You will work with technical teams to manage tasks, milestones, risks, and dependencies, maintain thorough documentation, and ensure compliance with policies.

Qualifikationen

• Typically requires a University Degree in Business Administration, Project Management or related field.
• Minimum 8 years’ project management or demand management experience, preferably within IT or similar field; or an Advanced Degree in a related field and minimum 5 years’ experience.
• Minimum 3 years ServiceNow experience
• Direct experience managing ServiceNow implementations, enhancements, or upgrades
• Familiarity with ServiceNow modules such as SPM, ITSM, ITOM, HRSD, CSM, CMDB, or Platform capabilities
• Understanding SAFe methodology and project lifecycle processes
• Experience working with technical teams (developers, architects, platform owners) and business stakeholders

Aufgaben

• Demand intake coordination and act as point of contact for ServiceNow intake.
• Assist in planning, scheduling, and managing ServiceNow projects.
• Organize meetings, capture minutes, and follow up on action items.
• Manage project tasks, milestones, risks, issues, and dependencies.
• Maintain project documentation and use ServiceNow to track progress.
• Collaborate with stakeholders to align demand with strategy and objectives.
• Travel up to 5%.

Kenntnisse

Project management

Demand management

ServiceNow

ITIL

SAFe

Stakeholder management

Ausbildung

University degree

Tools

ServiceNow

Jobbeschreibung

RTX, a leading aerospace and defense company, seeks a Senior ServiceNow Project Manager to lead demand intake and IT project execution in a remote US-based role. The position requires coordinating with business Process Owners, Stakeholders, and ServiceNow Product Owners to ensure alignment with strategic goals and timely delivery.

You will work with technical teams to manage tasks, milestones, risks, and dependencies, maintain thorough documentation, and ensure compliance with policies.