ServiceNow CMDB Lead — Integrations & Data Quality Equity

IDR, Inc.; Raleigh (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Full Benefits

Medical, Vision, Dental

Employee Stock Ownership Program

Job summary

IDR, Inc. is seeking a ServiceNow CMDB Consultant to join one of our top clients in Raleigh, North Carolina. You will lead efforts to configure and optimize integrations that populate CMDB/CI records and improve data quality for downstream IT operations.

You will partner with Technology Asset Management stakeholders, apply ServiceNow ITOM/ITSM knowledge, and ensure reliable CMDB data across a large enterprise consulting environment.

Qualifications

• Experience with ServiceNow CMDB and CI data management.
• Experience configuring integrations that populate and maintain CMDB.
• Familiarity with CMDB data sources/tools such as Service Graph Connector, Tanium, JAMF, or SolarWinds.
• Understanding of Technology Asset Management and CMDB data's importance.
• Knowledge of ITOM and ITSM processes.

Responsibilities

• Configure and maintain integrations that populate and sustain accurate CMDB/CI records
• Improve CMDB data quality and completeness through integration design, tuning, and troubleshooting
• Partner with stakeholders supporting Technology Asset Management to ensure CMDB reliability for asset processes
• Apply working knowledge of ServiceNow ITOM and ITSM to support end-to-end configuration data use cases

Skills

ServiceNow CMDB

CI data management

Integrations

ITOM/ITSM knowledge

Stakeholder collaboration

Tools

Service Graph Connector

Tanium

JAMF

SolarWinds

Job description

IDR, Inc. is seeking a ServiceNow CMDB Consultant to join one of our top clients in Raleigh, North Carolina. You will lead efforts to configure and optimize integrations that populate CMDB/CI records and improve data quality for downstream IT operations.

You will partner with Technology Asset Management stakeholders, apply ServiceNow ITOM/ITSM knowledge, and ensure reliable CMDB data across a large enterprise consulting environment.