ServiceNow CMDB Engineer - ITOM, CSDM, Onsite Irving

Alignity Solutions; Coppell (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

Alignity Solutions in Irving, TX seeks a ServiceNow CMDB Engineer to design, implement, and maintain the CMDB and ITOM modules, with a focus on CSDM and ITIL alignment. The role requires onsite work and collaboration with cross-functional teams.

The candidate will perform data quality audits, maintain CMDB documentation, and ensure accurate configuration item data across ITSM processes.

Qualifications

• Proven experience with ServiceNow CMDB and ITOM modules.
• Strong knowledge of CSDM and ITIL frameworks.
• ServiceNow certifications (e.g., Certified System Administrator, CMDB Fundamentals).

Responsibilities

• Design, implement, and maintain the ServiceNow CMDB and related ITOM modules.
• Ensure alignment with CSDM (Common Service Data Model) and ITIL best practices.
• Collaborate with cross-functional teams to integrate CMDB with other ITSM processes.
• Perform data quality audits and ensure accuracy of configuration items.
• Develop and maintain documentation for CMDB processes and architecture.

Skills

ServiceNow CMDB

ITOM modules

CSDM

ITIL

Education

ServiceNow Certifications (e.g., CSTG, CMDB Fundamentals)

Job description

Alignity Solutions in Irving, TX seeks a ServiceNow CMDB Engineer to design, implement, and maintain the CMDB and ITOM modules, with a focus on CSDM and ITIL alignment. The role requires onsite work and collaboration with cross-functional teams.

The candidate will perform data quality audits, maintain CMDB documentation, and ensure accurate configuration item data across ITSM processes.