ServiceNow Architect – Life Sciences

MSI Pharma; Arizona; On-site; USD 120,000 - 150,000; Full time

Job summary

A leading consultancy in healthcare is seeking an experienced ServiceNow Architect to lead the design and delivery of enterprise-grade solutions. This role requires over 9 years of experience in ServiceNow, with a strong focus on various modules like ITSM and ITOM. Candidates will define architecture strategies, guide technical teams, and implement scalable solutions. Ideal for individuals who excel in complex environments and hold relevant certifications. Competitive salary and opportunities for professional growth are offered.

Qualifications

• 9+ years of experience in ServiceNow is required.
• 3+ years in a lead or architect role preferred.
• Deep understanding of platform capabilities and modules.

Responsibilities

• Lead the design and delivery of enterprise-grade solutions.
• Define architecture strategies and guide technical teams.
• Shape scalable implementations that drive business value.

Skills

9+ years in ServiceNow

Lead or architect role experience

Deep knowledge of ITSM, ITOM, CMDB

Strong integration experience (REST, SOAP)

Platform governance and architecture design

ServiceNow certifications

ITIL knowledge

Job description

ServiceNow Architect - Leading Consultancy in Healthcare

We’re hiring an experienced ServiceNow Architect to lead the design and delivery of enterprise‑grade solutions across a range of modules including ITSM, ITOM, CMDB, and more. You’ll work closely with stakeholders to define architecture strategies, guide technical teams, and shape scalable implementations that drive real business value. This role is ideal for someone who thrives in complex environments, enjoys mentoring others, and wants to stay at the forefront of platform innovation.

What we’re looking for:

• 9+ years in ServiceNow, with 3+ years in a lead or architect role
• Deep knowledge of platform capabilities and modules like ITSM, ITOM, CMDB, CSM, HRSD
• Strong integration experience with enterprise systems (REST, SOAP, etc.)
• Skilled in platform governance, architecture design, and scripting
• ServiceNow certifications and ITIL knowledge are a strong plus