ServiceNow Architect

G Base Corporation; Columbia (MD); On-site; USD 100,000 - 130,000; Full time

Job summary

A technology firm in Columbia, MD, is seeking a mid-senior level ServiceNow Architect to design, engineer, and configure ServiceNow. Ideal candidates will have 8 to 10 years of experience in ServiceNow, including significant implementations and a strong understanding of ITSM modules. This full-time position requires excellent analytical and communication skills, as well as the ability to manage expectations effectively. Send your resume to [e-mail] for this opportunity to join a dynamic team.

Qualifications

• 8 to 10 years overall ServiceNow experience.
• Strong understanding of ServiceNow capabilities and essential modules.
• Excellent knowledge of Enterprise Security and Architecture.

Responsibilities

• Designing, engineering, and configuring ServiceNow to automate internal ITIL processes.
• Managing development teams, customers, and stakeholder expectations.

Skills

ServiceNow experience

ITSM knowledge

Analytical skills

Communication skills

Project management

Tools

ServiceNow

Integration Hub

Job description

JOB DESCRIPTION: ServiceNow Architect

Type: All 5 days in office – Work location: Columbia, MD

Requirements

• 8 to 10 years overall ServiceNow experience
• ServiceNow platform engineering with ITSM modules: Service Request, Incident, Problem, Change, Rot, Configuration Management and security/regulatory disciplines
• Industry and project experience of 8+ years with ServiceNow
• Experience with significant ServiceNow implementations spanning ITSM and security/regulatory disciplines
• Strong understanding of ServiceNow capabilities and essential modules (ITSM, ITOM, CMDB, ITAM, GRC, SecOps, HR, IM, Service Requests Management with SLAs, Knowledge Management, Discovery)
• Experience in S2P & MDM setup in EC Pro, Service Catalogs, Integrations
• Designing, engineering and configuring ServiceNow to automate internal ITIL processes
• Thorough knowledge of workflows, tables, scripts, Flow Designer and Integration Hub
• Excellent knowledge of Enterprise Security and Architecture, middleware, discovery technologies, database design schemas and data modelling
• Strong analytical, communication and presentation skills
• Ability to manage development teams, customers and stakeholder expectations
• Knowledge and experience of Infrastructure Operations, migration and ServiceNow integration with third‑party systems

Send resume to: [e-mail]

Seniority level

Mid-Senior level

Employment type

Full‑time

Job function

Design, Art/Creative, and Information Technology

Industries

Technology, Information and Internet