ServiceNow Architect

HireOn Tech; New York (NY); On-site; USD 140,000 - 210,000; Full time

Job summary

HireOn Tech is seeking an experienced Solution Architect with deep ServiceNow expertise in New York. The role focuses on designing and delivering complex ServiceNow solutions for enterprise clients, driving platform health, upgrades, and best-practice architecture.

You will lead strategic discussions and guide client teams to successful outcomes. The ideal candidate will have 12+ years in architecture, 5+ years in ServiceNow, and a track record of large- scale deployments, with CTA certification

Qualifications

• 12+ years of experience in Solution Architecture with 5+ years in the ServiceNow ecosystem as an Architect.
• At least 2 implementation project experiences, including one for large customers.
• Strong knowledge of ServiceNow Platform and experience implementing multiple ServiceNow products.
• Lead CMDB health initiatives focusing on completeness, correctness & compliance.
• Experience with upgrades and reducing customizations to enable rapid adoption of new features.

Responsibilities

• Lead solutioning sessions with clients, partners and project teams to build alignment.
• Assess platform health including performance, manageability, usability, scalability, upgradability and security.
• Create detailed architectural strategy aligned with client short- and long-term needs.
• Provide technical guidance across platform development and platform-wide solutions.
• Work in a consulting/advisory capacity with customers to achieve business outcomes.

Skills

Solution Architecture

ServiceNow

CTA Certification

Platform Upgrades

Tools

Update Sets

XML Deployments

Cloning

Deployments

Job description

• 12+ years of experience in Solution Architecture and at least 5+ years of experience in ServiceNow ecosystem as an Architect.
• At least 2 implementation project experiences, one of which is for large customers.
• Strong knowledge of ServiceNow Platform
• Experience implementing multiple products of ServiceNow.
• Lead CMDB health improvement initiatives focusing on completeness, correctness & compliance
• Experience with upgrades, simplification of customizations. Enable rapid upgrades to new features and innovations that drive new value
• Assists in developing standards and practices for maintaining the health of the ServiceNow platform, helps develop standards and practices for maintaining the ServiceNow architecture model
• Provides technical guidance in platform development and platform- wide solutions
• Ability to work in a consulting & advisory role with customer.
• Assesses health (performance, manageability, usability, scalability, upgradability, and security)
• Create detailed strategy that is aligned with the client's short- and long-term needs
• Serve as the expert advisor to clients, partners, and project teams, leading solutioning sessions, shared understanding, and building a bridge between disparate organizations through your technical expertise leverage the capabilities of the ServiceNow platform and integrations with third-party technologies effectively.
• Ability to solve problems, troubleshoot, manage technical escalations.
• Adhering to best practices, check if our architecture and design decisions align with ServiceNow best practices
• Alignment to out-of-the-box, Ensure we are taking advantage of pre-built capabilities in order to help minimize the amount of customization on the platform
• Experience in migrating between various environments in ServiceNow using Update Sets, XMLs, Cloning, Deployments.
• ServiceNow Certified Technical Architect (CTA)
• Assists in developing standards and practices for maintaining the health of the ServiceNow platform, helps develop standards and practices for maintaining the ServiceNow architecture model
• Provides technical guidance in platform development and platform- wide solutions
• Ability to work in a consulting & advisory role with customer.
• Assesses health (performance, manageability, usability, scalability, upgradability, and security)
• Create detailed strategy that is aligned with the client's short- and long-term needs
• Work closely with the Customer platform team to develop ServiceNow roadmap in alignment with Business objectives and Industry trends
• Serve as the expert advisor to clients, partners, and project teams, leading solutioning sessions, shared understanding, and building a bridge between disparate organizations through your technical expertise leverage the capabilities of the ServiceNow platform and integrations with third-party technologies effectively.