ServiceNow Applications Developer & Platform Lead

Modern Technology Solutions, Inc. (MTSI); Dayton (OH); On-site; USD 120,000 - 180,000; Full time

Job summary

Modern Technology Solutions, Inc. (MTSI) is seeking an experienced Applications Developer to design, develop, and optimize ServiceNow applications, workflows, integrations, and catalog items to support ITSM, CMDB, knowledge management, and asset management.

You will lead technical design, collaborate with stakeholders, mentor junior staff, and drive governance, best practices, and AI-enabled enhancements while maintaining security and reliability.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Engineering, or related field, or equivalent experience.
• Experience designing and administering enterprise service management platforms.
• Experience designing and implementing workflow automation solutions.
• Strong understanding of software development and system integration principles.
• Ability to obtain and maintain a U.S Government Security Clearance.

Responsibilities

• Design, develop, and implement ServiceNow applications, workflows, integrations, and enhancements.
• Configure and support ITSM, Service Catalog, Knowledge Management, CMDB, and Asset Management modules.
• Develop business rules, client scripts, Flow Designer workflows, UI policies, and catalog items.
• Ensure solutions align with platform best practices and organizational standards.
• Contribute to ServiceNow platform architecture, technical strategy, and governance.
• Develop and maintain integrations between ServiceNow and enterprise systems.
• Troubleshoot complex platform issues and provide production support.
• Mentor junior developers and maintain development standards.
• Stay current with ServiceNow capabilities and AI-enabled solutions.

Skills

ServiceNow development

Workflow automation

Analytical thinking

Problem-solving

Communication

Team collaboration

Education

Bachelor's degree in Information Systems/CS/Engineering or related field

Tools

ServiceNow

JavaScript

REST APIs

Job description

Modern Technology Solutions, Inc. (MTSI) is seeking an experienced Applications Developer to design, develop, and optimize ServiceNow applications, workflows, integrations, and catalog items to support ITSM, CMDB, knowledge management, and asset management.

You will lead technical design, collaborate with stakeholders, mentor junior staff, and drive governance, best practices, and AI-enabled enhancements while maintaining security and reliability.