ServiceNow AI Architect – CTA Certified

Ethereum Technologies

Santa Clara (CA)

Presencial

USD 190.000 - 240.000

Jornada completa

hace 31 horas

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Descripción de la vacante

Ethereum Technologies is seeking a senior ServiceNow Architect to lead complex AI-enabled transformation projects in the California market. You will design, configure, and deploy comprehensive ServiceNow solutions including AI features, ML-driven workflows, and integration hubs.

The role emphasizes customer collaboration, governance, and scalable architectures. Ideal candidates hold a CTA and multiple CIS certifications with 7+ years in ServiceNow, plus strong CMDB/DevOps experience.

Formación

Must have 7+ years of ServiceNow configuration/implementation experience.
Mandatory ServiceNow CTA certification.
Two active CIS certifications.
Strong knowledge of CMDB, ConnectedOps, CSM, and DevOps.

Responsabilidades

Deploy and configure ServiceNow Now Assist, Generative AI, AI Agents, Virtual Agent, NLU, AI Search, Task Intelligence, and Document Intelligence.
Translate AI transformation blueprints into scalable platform configurations, integrations, and workflows.
Prototype and implement AI use cases aligned with customer objectives and success metrics.
Troubleshoot configuration conflicts, data gaps, integrations, and architecture issues affecting AI adoption.
Collaborate with AI Transformation Architects to execute adoption roadmaps, sprint plans, and go-live activities.
Conduct customer workshops, technical enablement sessions, and hands-on training.
Advise customer stakeholders on ServiceNow architecture, AI adoption, platform optimization, and enterprise AI governance.
Document configurations and best practices.
Mentor junior consultants and lead technical workstreams.