Service Writer: Efficient Admin & Customer Care

Harnish Group Inc.; Seattle (WA); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

401k with company match

Paid Time Off

Health Insurance

Vision and Dental Insurance

Life/AD&D Insurance

Job summary

Harnish Group Inc. in Tukwila, WA is seeking a full-time Service Writer to manage administrative tasks across the service process from work orders to invoicing.

You will coordinate with customers, technicians, and other departments to ensure accurate documentation and timely billing. The role requires strong organization, attention to detail, and the ability to handle multiple priorities in a fast-paced environment.

Qualifications

• Two or more years of administrative, customer service, service coordination, logistics, or related experience preferred.

Responsibilities

• Open and close service orders in the system.
• Attach reports and inspection results to files.
• Approve/reject timecards and manage invoicing support.
• Email supporting documents to customers.

Skills

Communication skills

Organizational skills

Attention to detail

Bilingual English/Spanish

Multitasking

Tools

Excel

Outlook

PDF editing

Word processing

CAT software

Job description

Harnish Group Inc. in Tukwila, WA is seeking a full-time Service Writer to manage administrative tasks across the service process from work orders to invoicing.

You will coordinate with customers, technicians, and other departments to ensure accurate documentation and timely billing. The role requires strong organization, attention to detail, and the ability to handle multiple priorities in a fast-paced environment.