Service Writer: Admin Master for Field Tech Orders

N-C-Machinery-Co.; Monroe (WA); On-site; USD 39,000 - 48,000; Full time

Job summary

Harnish Group Inc. is seeking a Service Writer to manage the administrative side of our Washington operations. You will create and process work orders, approve notes, attach reports, and facilitate invoicing while coordinating with technicians as needed.

The ideal candidate will have basic mechanical knowledge, strong communication skills, and the ability to multitask in a busy environment. Attention to detail and reliability are essential to success in this role.

Qualifications

• Basic mechanical understanding of the industry.
• Ability to work with limited supervision.
• Strong verbal and written communication skills.
• Detail-oriented and able to multitask in a busy environment.
• Proficient with Windows apps: Word, Excel, Outlook; data filing and PDF editing.

Responsibilities

• Manage administrative areas for the service team within Washington operations.
• Create and process work orders from customer or supervisor input.
• Approve technician notes, attach reports and inspection results.
• Approve/reject timecards and follow contract/quote terms.
• Handle invoicing and email supporting documents to customers; schedule technicians when needed.

Skills

Simple mechanical knowledge

Strong communication

Attention to detail

Self-motivated

Multitasking

Tools

CAT software

Microsoft Word

Microsoft Excel

Outlook

PDF editing

Job description

Harnish Group Inc. is seeking a Service Writer to manage the administrative side of our Washington operations. You will create and process work orders, approve notes, attach reports, and facilitate invoicing while coordinating with technicians as needed.

The ideal candidate will have basic mechanical knowledge, strong communication skills, and the ability to multitask in a busy environment. Attention to detail and reliability are essential to success in this role.