Service Writer | Customer-Focused, Growth & Perks

LandPro Equipment, LLC; Town of Savannah (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off and Holidays

Medical, Dental, Vision, Life

401K with Company Match

John Deere University access

Employee Discount on Equipment & Parts

Job summary

LandPro Equipment, LLC is seeking a Service Writer to be the link between customers and our service team in New York. You will greet customers, identify service needs, and ensure work orders and communications flow smoothly so equipment is back up and running quickly.

Every day brings new challenges as you coordinate with technicians, keep customers informed, and deliver a high-quality service experience that builds trust and repeat business.

Qualifications

• Customer service, administrative, or coordination experience.
• Strong communication and organizational skills.
• Basic computer skills.

Responsibilities

• deliver a high-quality, professional experience at every stage of the service process
• support customers by clearly communicating service needs, timelines, and updates
• open, manage, and close work orders with accuracy and attention to detail
• coordinate with technicians and parts teams to keep work moving efficiently
• build strong relationships with customers and coworkers through clear communication and respect

Skills

Customer service

Communication

Organization

Teamwork

Problem solving

Job description

LandPro Equipment, LLC is seeking a Service Writer to be the link between customers and our service team in New York. You will greet customers, identify service needs, and ensure work orders and communications flow smoothly so equipment is back up and running quickly.

Every day brings new challenges as you coordinate with technicians, keep customers informed, and deliver a high-quality service experience that builds trust and repeat business.