Service Writer

Express Employment Professionals - Cincinnati East; Lubbock (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

No weekends

Growth opportunities

Ongoing training

Supportive environment

Consistent schedule

Competitive pay

Job summary

Express Employment Professionals - Cincinnati East is seeking an Automotive Service Writer / Service Advisor in Lubbock, TX. The role pays $18.00-$20.00 per hour and runs Monday through Friday, 8:00 AM–5:00 PM.

You will greet customers, create repair orders, communicate with technicians, and guide customers through repairs with clear explanations. This position emphasizes strong customer service, organization, and basic automotive knowledge.

Qualifications

• Previous experience as a Service Writer, Service Advisor, or in automotive customer service preferred.
• Strong communication and customer service skills.
• Computer proficiency and attention to detail.

Responsibilities

• Greet customers and assist with their vehicle service needs.
• Create repair orders and service estimates.
• Communicate customer concerns to technicians.
• Keep customers informed on repair status and recommendations.
• Schedule appointments and manage workflow efficiently.
• Explain completed repairs and maintenance services.
• Build strong customer relationships through exceptional service.

Skills

Customer service

Communication

Multitasking

Computer proficiency

Attention to detail

Organized

Job description

Automotive Service Writer / Service Advisor

$18.00 - $20.00 per Hour | Monday-Friday | 8:00 AM-5:00 PM

Are you passionate about customer service and the automotive industry? We're looking for a friendly, organized, and motivated Automotive Service Writer to join our team. If you enjoy helping customers, coordinating repairs, and being part of a fast-paced environment, we'd love to hear from you.

Responsibilities

• Greet customers and assist with their vehicle service needs
• Create repair orders and service estimates
• Communicate customer concerns to technicians
• Keep customers informed on repair status and recommendations
• Schedule appointments and manage workflow efficiently
• Explain completed repairs and maintenance services
• Build strong customer relationships through exceptional service

Qualifications

• Previous experience as a Service Writer, Service Advisor, or in automotive customer service preferred
• Strong communication and customer service skills
• Basic automotive knowledge and understanding of vehicle maintenance
• Ability to multitask and stay organized in a busy environment
• Computer proficiency and attention to detail
• Positive attitude and strong work ethic

What We Offer

• Competitive hourly pay: $18.00-$20.00 per hour
• Consistent schedule: Monday through Friday, 8:00 AM-5:00 PM
• No weekends
• Friendly and supportive work environment
• Opportunities for growth and advancement
• Ongoing training and development