Service Writer (Full-Time) →

Full Send Auto; Oshkosh (WI); On-site; USD 28,000 - 39,000; Full time

Job summary

Full Send Auto in Oshkosh, WI is seeking a friendly Service Writer to be the welcoming face of the front desk and a bridge between customers and technicians. Strong automotive knowledge is a big priority and you should be comfortable discussing vehicle issues, common repairs, and maintenance needs.

You will greet customers, schedule appointments, manage work orders, explain estimates and timelines, and keep the front desk organized.

Qualifications

• Strong automotive knowledge and ability to discuss vehicle issues.
• Excellent people skills and front desk experience preferred.
• Able to explain estimates and timelines to customers.

Responsibilities

• Greet customers and document vehicle concerns.
• Schedule appointments and manage work orders.
• Explain estimates, repairs, and timelines to customers.
• Keep front desk organized and customers informed.

Skills

Automotive knowledge

Customer communication

Job description

Full-Time Service Writer | Monday–Friday

Know cars AND know how to talk to people? We want to meet you!

We’re looking for a friendly, dependable Service Writer to be the welcoming face of our front office and the connection between our customers and technicians. Strong automotive knowledge is a big priority—you should be comfortable discussing vehicle issues, common repairs, and maintenance needs.

You’ll help run the show:

• Greet customers and understand their vehicle concerns
• Schedule appointments and manage work orders
• Explain estimates, repair recommendations, and timelines
• Keep customers informed and the front desk organized
• Starting at $20/hour, with higher pay based on skills and qualifications
• Full-time, Monday–Friday with scheduling flexibility
• Overtime available | Shop hours: 2–10 PM

Bring your automotive knowledge, people skills, and attention to detail. Previous service writer or service desk experience is a plus!