Automotive Repair Facility Service Advisor

Cars Unlimited Auto Repair; Largo (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Life insurance

Tuition reimbursement

Health insurance

Job summary

Cars Unlimited Auto Repair in Largo, Florida is seeking an experienced Service Writer. The role requires strong customer service and automotive knowledge, with a focus on generating repair orders and enhancing customer relations.

Offering a competitive salary of $70,000 - $100,000 and benefits like health insurance, 401(k) matching, and paid time off. Applicants should have at least 3 years of experience and effective communication skills. The position operates during day shifts, Monday to Friday.

Qualifications

• Minimum of 3 years experience as a Service Writer in automotive service.
• Ability to operate a computer and type efficiently.
• Strong communication and customer service skills.

Responsibilities

• Greet customers and provide excellent customer service.
• Listen to customer concerns and document vehicle issues accurately.
• Generate repair orders and explain recommended services.

Skills

Automotive service knowledge

Effective communication skills

Customer service skills

Detail-oriented

Organization skills

Computer systems proficiency

Cash handling experience

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Life insurance
• Tuition reimbursement
• Health insurance

About the Company

We're a busy and fast‑growing automotive service center with lots of opportunity for growth. Family owned and operated 8 bay facility.

Position Overview

We are seeking an experienced Service Writer with a minimum of 3 years experience in a shop, preferably an independent shop. Must be able to operate a computer, type efficiently, and communicate effectively.

Duties

• Greet customers and provide excellent customer service
• Listen to customer concerns and accurately document vehicle issues
• Generate repair orders and provide detailed explanations of recommended services
• Communicate with technicians to ensure timely completion of repairs
• Provide estimates for automotive services and obtain customer approval
• Coordinate with parts department to ensure necessary parts are ordered and available for repairs
• Maintain accurate records of customer interactions and transactions
• Process payments and handle cash transactions

Skills & Qualifications

• Automotive service knowledge, including understanding of vehicle maintenance and repair processes
• Basic understanding of the anatomy of automobiles and how they work
• Ability to operate a computer and type efficiently
• Strong and effective communication skills, both verbal and written
• Excellent customer service skills, with the ability to build rapport with customers
• Detail‑oriented with strong organizational skills
• Ability to work in a fast‑paced environment and prioritize tasks effectively
• Proficient in computer systems and software used for generating repair orders and invoices
• Cash handling experience preferred

Additional Qualifications

Service writing: 3 years (required). Experience in sales is a plus. Management skills not required but certainly a plus.

Compensation & Benefits

Pay: $70,000 - $100,000 per year, varies based on skill level, experience and efficiency.

Job Type: Full‑time. Expected hours: 45-50 hours per week.

Shift: Day shift. Work Days: Monday to Friday. No weekends.

Work Location: In person.

Application Instructions

Please apply online; do not call the shop to apply.