Service & Warranty Coordinator: Seamless Post-Install Support

Precision Stoneworks, Inc.; Buford (GA); On-site; USD 50,000 - 65,000; Full time

Job summary

Precision Stoneworks, Inc. in Buford, GA is seeking a Service / Warranty Administrator to coordinate post-installation services and warranty claims. This critical role requires strong organizational skills, proactive communication, and the ability to manage multiple scheduling systems. The ideal candidate will ensure a seamless workflow across service operations and maintain accuracy in service requests. A background in scheduling or service coordination, especially in the construction or stone industry, is preferred.

Qualifications

• Experience in scheduling, logistics, or service coordination in the construction or stone industry preferred.
• Ability to quickly learn and manage industry-specific software.
• Strong attention to detail, especially when reviewing installation photos.

Responsibilities

• Manage and schedule all warranty claims and service requests from start to finish.
• Optimize technician routes based on location and job requirements.
• Monitor and sync account schedules to maintain alignment with internal systems.

Skills

Experience in scheduling, logistics, or service coordination

Ability to quickly learn and manage industry-specific software

Strong attention to detail

Excellent communication skills

Adaptable and able to shift priorities

Tools

SPS

Moraware

Supply Pro

Job description

Precision Stoneworks, Inc. in Buford, GA is seeking a Service / Warranty Administrator to coordinate post-installation services and warranty claims. This critical role requires strong organizational skills, proactive communication, and the ability to manage multiple scheduling systems. The ideal candidate will ensure a seamless workflow across service operations and maintain accuracy in service requests. A background in scheduling or service coordination, especially in the construction or stone industry, is preferred.