Service Valet-Nissan

PACIFIC NISSAN INC; Waipahu (HI); On-site; USD 21,000 - 28,000; Full time

Job summary

Pacific Nissan in Waipahu, HI is seeking a friendly, reliable teammate to support our service lane and guest experience. You will greet guests, perform basic vehicle checks, assist with the movement and transfer of vehicles, and ensure showrooms and lots are prepared to welcome customers.

No prior experience required; we train new hires. Strong communication and organizational skills help you thrive in a fast-paced team dedicated to delivering excellent service and a positive guest experience.

Qualifications

• High school diploma or equivalent required.
• No experience needed; training provided.
• Excellent verbal and interpersonal skills.
• Ability to stay organized in a fast-paced environment.

Responsibilities

• Greet guests and provide courteous customer service in the Service Lane.
• Perform general service lane duties and assist advisors.
• Ensure vehicles and showroom are ready for guests.
• Assist with vehicle movement and parking as needed.
• Maintain clean, organized service areas and showroom.

Skills

Verbal communication

Interpersonal skills

Organizational skills

Prioritization

Stress management

Education

High School Diploma

Job description

Job Location

Pacific Nissan - Waipahu, HI 96797

Job Summary

Responsible for supporting the company’s Vision: “Best place to work & Best place for our guests to do business” and Mission: “Build long term relationships with our associates & guests & make a positive difference in our community”.

Essential Job Responsibilities

• Customer Service – Perform general Service Lane duties, greet guests, Within 1 minute of their arrival.
• check battery in vehicles, lights, turn the steering wheel all the way to the left and apply protective materials as needed to the vehicle.
• Ensure that there are clean rental vehicles if needed.
• Moving vehicles need to be transferred to correct location to be serviced or stored.
• Assure the transfer of completed Vehicle to the Guest in a timely manner as instructed by advisors
• Opening Lot- Rolling up gates and disengaging locks. Showroom -Ensure that it is ready to receive guests, lights are on, coffee service is available for guests, and keyboards are taken to the lower key boxes on Showroom lights, starting coffee service, take keyboards to lower and tow in lots.
• Set up service area for days business
• Driveway – all supplies are out and ready to receive guests
• Driveway -all supplies need to be stored and driveway spotless
• Showrooms are ready to receive guests.
• ensure that the lower lot is used to maximum efficiency.

Additional Responsibilities: Adhere to the Tony Group Standards

• SMILE: be positive and respectful to everyone
• GREET: greet everyone within five feet
• HELP: help every guest or find someone who can
• THANK: remember to always thank the guest
• GOLD: Go for Gold (Grand Opening Look, Daily)
• Vehicle security – ensure that all vehicle doors and windows are locked
• Driveway -all supplies need to be stored and driveway spotless
• Showrooms are ready to receive guests

Qualifications: Required Skills/Abilities

• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.

Education and Experience

• High school diploma or equivalent.
• No experience needed will train.

Physical Requirements

• Prolonged periods of standing.
• Must be able to lift up to 50 pounds at times.